Compliance Partner

Compliance Partner Operations | Full Time Permanent   About Mitie Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 - Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development - over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.   Our premise is simple: the exceptional, every day.   The job in a nutshell: The Compliance Partner will be dedicated to one of Mitie Irelands strategic accounts, promoting a strong and systematic compliance culture across the account. You will advise the team of policy and process change to improve operational efficiency and emphasize cross-discipline connected intelligence while managing upstream risk and leading audits.   Key responsibilities: Prepare accurate and timely monthly and quarterly reporting to meet the contractual account objectives.  Co-ordinate monthly governance meetings and CAPA (Corrective actions preventative actions) for aspects identified in Governance meeting Manage quarterly KPI reporting Support operational team to react efficiently and effectively in line to SLA's and KPI's Support Variation and tender submission to ensure that they meet the compliance requirements of the contract Manage the onboarding of staff and contractors to client's security protocols Governance and control of quality management plans including CMQP (Contract Management Quality Plan), BCP (Business continuity plans), Management structures etc Manage the compliance and regulatory requirements of the contract supporting the implementation and communication of the protocols and procedures for the due governance of the contract. Manage the FM input to the yearly client contract audit, act as main point of contact for preparation, execution, and information requests (Financial controls and operation, regulatory requirements, 3rd party contractor management screening process) Manage personnel files for audit and manage staff screening in line with contractual obligations Relationship management - Manage contract and compliance requests from Client & stakeholders 3rd party PES management - Ensure 3rd party vendors meet the pre-employment screening requirements of the client and deliver a professional, compliant service provision to ensure no impact to the reputation or security of the client. Communicating the requirements for meeting these obligations with Mitie's staff and contractors. Audit Mitie's 3rd party contractors to check and verify a that they meet the client's protocols for working at the client's locations. Investigate with 3rd parties where Compliance issues occur to ensure preventative actions are identified and implemented Provide training and support to Mitie staff on account to client's protocols are implemented effectively. Lead the development and implementation of business processes necessary to ensure successful implementation of effective compliance protocols in all areas of Mitie's operations on account. Manage change with key stakeholders and third parties' partners Knowledgeable of contract risk register About you: Knowledgeable on legislative directives/regulations, industry standards and organisational policy, and monitor upstream change At least 3 + years previous experience in a FM operations compliance role Experience in compliance systems such as ISO 9001, ISO 14001, OHSAS 18001 Ability to read and interpret contractual documents. Highly motivated and organised in your approach to your work with the ability to work autonomously and to strict deadlines, ensuring compliance and contractual requirements are met. You will have strong leadership and management skills, and will be comfortable interacting with senior management Excellent communication and organisational skills. Ability to work using own initiative or as part of a multi-disciplinary team. You will be highly process driven     Benefits include: 25 days annual leave. Pension contributions. Annual leave purchase scheme (buy up to 5 extra days of annual leave per year). Free virtual GP service. Access to our Employee Assistance Programme (EAP). Mi Recognition (Thanking employees for a job well done ranging from €25 - €250). Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie). Long service awards (Ranging from €50-€300). Mi Deals (Fantastic savings at high street stores). A non-contributory life assurance scheme. Bike2Work Scheme. Tax Saver Scheme. Learning & development (access to 200 courses on our L&D platform).           This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer.