Food & Beverage Team Lead

  • Shannon
  • Eflexes
We are now seeking an enthusiastic and experienced Food & Beverage Team Lead for a client based in County Clare.The role involves managing a team, delivering excellent customer service, a good multi-tasking approach, prioritising tasks and ensuring all targets are met or exceeded. Reporting to the Food & Beverage Manager, this is a superb opportunity for an ambitious F&B professional to gain valuable experience within a vibrant environment with opportunities for career development. The F&B Team Lead will be responsible for, but not limited to: The day to day running of a number of busy F&B outlets within close proximity Training and consistent mentoring of all Food and Beverage Assistants Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environs Promoting a positive working environment for all the team. Optimising opportunities to motivate and enhance performance levels of the team Ensuring all customers receive a warm welcome providing excellent customer service A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained Creating, managing, and maintaining biweekly staff rosters on company software Weekly Food & Beverage ordering with company suppliers Dealing with any customer comments and feedback in a timely fashion Ensuring all customers receive a warm welcome providing excellent customer service The ideal candidate will be passionate about food and customer service, and have the following skills: Must have a proficient knowledge of Microsoft Office suite A hands-on approach, be self- motivated and be capable of multi- tasking Must have excellent communication and people management skills Previous working experience in a similar role will be an advantage Trained in HACCP principle’s is a requirement.