Consulting - Quality & Risk Management - Manager

  • Dublin
  • Ey
The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The growth of our Consulting business and the increasing importance of Quality and Risk Management has created a need for a Manager in the firm’s Quality and Risk Management team. We are looking for a high-performing, meticulous and enthusiastic candidate to join this new team. You will be given a large degree of autonomy and responsibility to lead meetings and propose solutions and new ways of doing things. This is an exciting opportunity to join a relatively new Quality and Risk Management team within EY Ireland’s Consulting business. This is a Dublin or Belfast-based role which will provide support to EY’s Ireland Consulting business on risk management and service quality matters. You will help provide our client engagement teams with support and advice to enable them to deliver the highest quality services to their clients, and to manage the risks involved in providing those services. You will also provide risk and quality solutions to the business and become a trusted adviser of stakeholders (at senior level, including engagement partners). You will be expected to assess and understand how firm risks can be best managed and mitigated. Your responsibilities Key responsibilities will include the following: Report directly to the Ireland Consulting Quality Leader Being pro-active in identifying and driving forward initiatives which help to streamline processes and mitigate risk for the business Development and delivery of training on Quality and Risk Management areas Assist engagement teams when they are setting up new clients and new engagements to include – completion of Client Acceptance and Engagement Acceptance within EY’s Risk Management Tools performance of independence checks, preparation for oversight committees , IT Oversight Committee or Managed Services oversight Committee Assist with the running and enhancement of the Quality performance management process for all Ireland Consulting Partners and Associate Partners Preparation and issuing of communications and insights to the business and partner group Preparation of monthly Quality and Risk Mgmt reports, to include analysing basic data sets Reviewing client contracts / engagement letters to identify clauses that are not in line with firm policy, and to identify areas where such contracts could be strengthened. Manage our monthly in-flight engagement reviews. This will involve reviewing contracts and internal risk approvals to ensure (a) that engagement teams are complying with internal risk policy(s); and (b) to provide engagement teams with recommendations and advice on how they can improve their risk practices going forward Liaising with internal Risk Management teams on an ongoing basis to include Independence, Legal, Financial Crime and Risk Management Liaising with Consulting engagement teams, including Engagement Partners, on identifying and resolving quality, legal and risk management concerns What we look for At EY we look for highly motivated individuals who are good communicators, who can think on their feet and who can confidently present to senior management. We also look for team players who are not only looking to enhance their own career but recognise the value in developing others and strengthening the team. For this role we are looking for people with Service Quality / Risk Management / or general legal experience in a Big 4 (or comparable) environment. You should have the following skills: High level of enthusiasm, energy, and personal integrity Strong desire to learn and willingness to share knowledge Ability to work independently with little supervision, but integrate well into teams Excellent time and project management skills and the ability to effectively prioritise competing commitments Concise and clear communication Strong analytical and technical aptitude Have a thorough understanding and appreciation of general key business risks that need to be managed Ability to effectively manage a demanding workload with tight deadlines in a fast-paced, challenging, and demanding environment Ability to manage complex discussions and meetings, with varying staff levels, to successfully influence outcomes Experience in reviewing commercial contracts or other complex contracts and framework agreements (with an appreciation of general legal, data privacy and risk management issues) would be very helpful Legal qualifications and / or legal training would be very helpful Knowledge of GDPR or other data protection considerations would be helpful but not essential An understanding of managing government information requirements would be helpful but not essential What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.