Assistant Manager

Main purpose of the role:Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be:- 2 years` experience in a relevant position is desirable- Good knowledge of Microsoft Office (Excel, Word)- Experience balancing cash/tills- Excellent communication skills- Good delegation skills- Highly driven with a strong work ethic- An understanding of how to achieve KPIs and targets- Commerciality and brand awareness- Passion for grocery retail- Thrive in a fast-paced working environment. Main duties:- Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based- Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager- Implement planograms correctly and ensure the correct range is in place in store- Merchandise and present the store to the highest standard- Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace- Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment- Support Store Manager in the development and training of the team and in ensuring the smooth running of the store- Manage employee performance, giving regular feedback, recognition and encouragement- Deal with all customer queries efficiently, professionally and consistent with store policy- Understand achieving margins in all departments- Engage with new initiatives and embrace new ways of working.