.. Language Test System (IELTS) or Occupational English Test (OET). *Register your interest with us to discuss this opportunity in more detail. All applications and inquiries will be dealt with in the strictest confidence. -- Medical Doctor Jobs Available across Ireland and multiple specialties for Senior .. read more
CUSTOMER SERVICE REPRESENTATIVE - EVENING SHIFTOur client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role.There will be an initial training period with 9 – 5pm hours before moving to an evening shift model after training. This role will be Monday to Friday working hours.RESPONSIBILITIES:Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc.Maintaining knowledge of the company's facilities, websites, products, promotions, policies and proceduresRepresenting the company in a professional, courteous and efficient mannerComplete documentation to in-house standards and be compliant with all in house procedures.Working in a safe manner at all timesReporting to the Customer Service Team LeaderREQUIREMENTS:Fluency in spoken and written EnglishSpanish language fluency is an advantage but not essential.Minimum 1 years’ experience working in a Call Centre or Customer Service department desirable but not essential.Strong communications skillsExcellent telephone and customer service skills
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