Director of Food & Beverage

The Hodson Bay Hotel has a fantastic opening for a Director of Food & Beverages to lead our award-winning Food & Beverage operations. Our outlets include the Waterfront Cafe and Bar which has seen extensive investment in facilities and new exciting menus. Our L'Escale Restaurant offers guests a fine dining experience with creative culinary delights from our Executive Head Chef and his team. The hotel also has an outdoor dining experience '52 @ The Bay' which offers culinary experiences with lake views. The renowned Hodson Bay Hotel offers a cutting-edge opportunity for a dynamic Food & Beverage professional to bring these outlets to the next level. Hodson Bay Hotel is part of the Hodson Bay Group and we are delighted to be part of the Failte Ireland Employer Excellence Programme. Hodson Bay Group has been recently certified as A Great Place to Work for the second year running. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests. If your passion is food and beverage then this role is for you. Responsible to: General Manager/Managing Director BENEFITS: Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool Career Development Opportunities Meals provided while on Duty Free Parking Hotel Discounts across the Hodson Bay Group Motivational Benefits - Manager of the Quarter etc Health & Wellness Programme Active Sports & Social Club   JOB PURPOSE To ensure the smooth and efficient running of the food & beverage operations and to promote a positive image to both customer and colleagues in relation to service and quality of food and beverages ROLE OF DEPARTMENT To provide a high standard of the service of food and beverages to guests. MAIN DUTIES To carry out all Managerial duties as per the agreed standards. To take control and responsibility for the Waterfront Bar & Brasserie, L'Escale Restaurant, 52 @ The Bay and Room Service. To take every opportunity to maximize revenue. To assist and carry out training as required and to document the same. To be responsible for the day to day queries, complaints, and issues that arises in the Cafe, Bar & Restaurant. To ensure the highest levels of Customer Care are practiced at all times. To ensure cash/vouchers and all forms of payment are handled in a secure and responsible manner. To deal with all complaints in a courteous and efficient manner and inform the senior manager. To attend the weekly Head's of Department meetings in the absence of the Manager. To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises. To carry out fire and accident details. To observe all safety rules and procedures. To ensure that all materials and equipment are not left in a hazardous state. To report and where possible, take action on incidents of accidents, fire, loss or damage. Your normal working week will be 5 days over a 7-day roster. The weekly roster includes weekend work.