Store Supervisor - Full time Ringsend, Dublin

MAXOL Ringsend Road Ringsend Dublin 4 require an experienced full time Shop Supervisor to join their amazing team.Successful candidates will be customer focused and have previous forecourt experience.SUPERVISORYSupervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate levelEnsure high quality and consistent customer service is provided at all timesTo delegate and communicate effectively with the retail sales teamTo supervise the effective induction and training of employeesAssist the Store Manager in the effective management of retail sales team performanceCUSTOMER CARETo ensure customers receive high quality and consistent service at all timesTo deal with and rectify customer complaints in an effective and pleasant mannerTo pro-actively take necessary action in store improvements following customer complaintsOPERATIONSEnsure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelinesEnsure housekeeping in the store is maintained at an optimum levelCo-ordinate in-store sales and promotionsTo communicate with retail sales team regarding in-store sales and promotionsTo ensure the appropriate cash register and cash handling policy is adhered toTo ensure shelf edged labels are updated on a weekly basisTo react to local market trends and competition in an appropriate mannerSTOCK MANAGEMENTOrdering of stockTo assist the Store Manager in preparations for stock take and supervise where appropriateTo assist the Store Manager in minimising stock loss through wastage, damages and pilferageEnsure food management and waste systems are adhered to by retail sales teamCheck to ensure adequate stock is available for customer’s needsEnsure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stockLEGISLATION & SECURITYTo ensure secure opening and closing procedures with the Store ManagerTo assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislationTo ensure potential hazards in the store are identified and reduced or where possible removed/eliminatedWork with Store Manager to ensure Health & Safety checks are conducted and actioned accordinglyGENERALTo know and understand company policies and procedures and ensure they are implemented effectively by retail sales teamTo achieve targets as agreed with Store ManagerEscalate issues to Store Manager as appropriateTo communicate with the Store Manager on an ongoing basisTo undertake other additional duties as may be assigned by the store managerThe ideal candidate will possess the following attributes:Previous experience in retailKnowledge in food safety, hygiene and HACCP would be beneficialCustomer driven with great communication and interpersonal skillsHard-working and flexible, with the ability to work both as part of a team and on own initiativeProfessional & polite manner is essentialCommitted to continually improving department standards with an attention to detailCommitted to delivering great customer experiences in a busy environmentEnjoys working in a fast paced team environment and with a willingness to embrace new challenges