End User Support Specialist

  • Dublin
  • Cpl

I am exciting to be partnering with a new and innovative Technology Law firm recently established in Dublin. They are hiring a End User Support Specialist. You will have several key responsibilities, which will evolve as you progress in the role. The company is planning rapid growth so huge career progression.Your initial role will include.·User Support: Provide efficient and effective IT support to all of the users in the Dublin office, addressing hardware and software issues.·Collaborative Approach: Work closely with global IT functions, including Infrastructure, InfoSec, Desktop Team, and Applications, to ensure alignment with global IT strategies and standards.·Technical Troubleshooting: Diagnose and resolve technical issues related to desktops, laptops, software applications, and peripherals in collaboration with relevant IT teams.·Collaboration with vendorsAbout you• Degree in information technology, or a related field or equivalent experience.• Proven experience as an IT Support Engineer or in a similar role.• Strong knowledge of desktop operating systems, hardware, and software applications.• Experience with ITIL framework is an advantage.• Excellent communication and business partnership skills.• Ability to work independently and collaboratively in a team environment.Please email for full specLI-MSK