Order Fulfillment Executive

Job Location :  Unit 11N, Ard Gaoithe Business Park Clonmel, Co. Tipperary E91 C3W8, Ireland JOB SUMMARY & SCOPE: Provide a reliable, accurate and responsive service to the business in processing customer sales and supplier purchase orders and associated responsibilities in line with set procedures.  To maintain a ‘customer first’ philosophy to ensure high levels of service to our customers and external partners. To be the first point of contact for sales and supplier purchase order queries and requests for information and to ensure the provision of high-quality financial information and analysis to the Financial Controller and Finance Director.   KEY ACCOUNTABILITIES: Review and process customer Sales Orders (SO) and supplier Purchase Orders (PO) within agreed timescales Creation of internal Work Orders, Pick Lists and Delivery Proposals for Operations and Supply Chain Manage, raise and track Return Material Authorization (RMA) for customer and supplier returns. Develop and maintain regular communication with key suppliers and specific customer contacts.  Creation of commercial invoices and export documentation and liaison with Supply Chain where necessary Management of the open Sales Order Book and open Purchase Order Book incorporating preparation for and attendance of monthly sales fulfilment meetings Management and resolution of internal and external order and fulfilment related queries Communicate SO/PO status changes or delays to appropriate individual, team or customer. Administration of major supplier portals Liaise with Operations and Technical Services to prioritize SO delivery against Tech availability where necessary for any technical services, staging/commissioning or on-site work. Creation of new part numbers Addition of new customer delivery addresses Monthly and Ad-hoc SO/PO reporting Any other duties that are required from time to time to ensure the smooth running of the Finance and Administration teams. Prepare and analyse data for the Financial Controller and Finance Director as required. Regular filing and housekeeping of both system and paper-based data and documentation. EDUCATION + EXPERIENCE + KEY TRAITS: Previous experience in a Finance related administrative role an advantage. Proficient in Microsoft Office Suite with strong Excel skills Previous experience with Salesforce.com / CRM system an advantage Ability to manage, prioritize and complete tasks to demanding deadlines against Key Performance Indicators Good organizational skills and ability to understand detailed information. Self-accountable and self-motivated Good interpersonal skills to form effective working relationships. Flexible and able to adapt to change. Strategic thinker with excellent analytical and communication skills  TYPICAL PERFORMANCE TARGETS: Ability to work to demanding deadlines and operate against Key Performance Indicators. LANGUAGE SKILLS: Primary language used in daily operations is English.  SUPERVISION: No employee supervision required.  DECISION MAKING + REASONING: Able to take accountability and responsibility for business target delivery and decision making. WORKING RELATIONSHIPS: Global Finance Teams Peak Senior Management Team Key Customer Sr. Leadership Key Vendor Sr. Leadership About Peak Technologies: Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.