Service Administrator

  • Shannon
  • Eflexes

Due to continued growth we are currently recruiting a Service Administrator for a client company based in Ennis, Co. Clare.The new Service Administrator will join a friendly and supportive team in a busy, fast moving office. Free onsite parking is available and easily accessible. This is a permanent, office based role and offers the new Service Administrator the opportunity to work with a progressive company with potential for career progression. Responsibilities include: Handle outbound and inbound calls to and from customers with the utmost care, interest and professionalism Support the Service team with general administrative tasks Manage and maintain documentation to customers, including reviewing work sheets, invoicing, and providing updates Maintaining Maintenance Contract details Managing the Customer Database from an administrative perspective Assist in the preparation of weekly reports Other ad hoc duties as assigned Experience required: A minimum of 3 years administrative experience High level of computer literacy (especially MS Word and MS Excel) and the ability to learn new software promptly Excellent recall and verbal communication skills Ability to prioritize workload Strong attention to detail Excellent interpersonal, written and spoken communication skills