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Job Title: Logistics Customer Service CoordinatorReporting to: Team LeaderLocation: Dublin West fully onsite for training and moving to hybrid working model.Days/Hours of Work: Full Time Permanent, standard hours Mon-Fri. Do you enjoy dealing with customers and organising details? Then this job could be for you.Our client is seeking to hire a Logistics Customer Service Coordinator to join their team in Dublin West. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. You will work with a global logistics company where you will support clients and customers in delivering their goods on time. It will be fast-paced and varied role and will give you the opportunity to work in an environment with excellent rewards and achievements based on your exceptional performance.The Role: Deliver a high level of customer service, putting the customer first at all stages of their journeyWork closely with a diverse and vibrant teamCommunicate effectively between customers, client and the team.Resolve queries at the first point of contact through various communication channels.Provide administrative support as requiredProfessionally handle all enquiries and follow up on any issues efficiently The Candidate: Experience working in a customer service role providing excellent customer serviceProficient in MS office (ie Word, Excel)Excellent communication and interpersonal skillsEnjoys working in a busy, fast-paced environmentGreat attention to detail and organization skillsExcellent administration skills.
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