Claims Handler – Personal Injury

  • Dublin
  • Abrivia Recruitment Specialists

Claims Handler – Personal InjuryLocation: South Dublin Hybrid Working Model + Pension + Healthcare + Bonus Abrivia are currently recruiting for a Personal Injury Claims Handler to join our client, a leading Irish Insurance Group. This role reports directly to the Claims Manager and will be responsible for handling and settling Personal Injury Claims in a timely, and cost-effective manner.Your Role: Ensuring exceptional customer service by accurately capturing crucial data during the notification stage.Proactive management of all incoming communication to achieve early and cost-effective resolutions for claims.Manage communications from all relevant parties, mitigating the risk of extended claim durations and associated expenses.Performing desktop investigations on claims and making indemnity/liability decisions where possible.Negotiating fair claim settlements with all involved parties.Keeping the Claims Manager informed of any changes in claim complexity and addressing them appropriately.Regularly reviewing files and reserves to ensure adherence to agreed service standards and quality under SLA’s. About You: Minimum 2 years’ experience in the handling of Personal Injury Claims.APA/CIP or grandfather qualification with up-to-date CPD hours.Capable of prioritizing tasks, meeting deadlines, and performing well under pressure.Strong negotiation skills.Commitment to accuracy and meticulous attention to detail.Excellent communication skills, both written and oral.