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Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be:- Minimum 1 years` experience in a customer service facing role- Excellent communication skills- Good knowledge of Microsoft Office (Excel, Word)- Experience balancing cash/tills- Highly driven with a strong work ethic- An understanding of how to achieve KPIs and targets- Commerciality and brand awareness- Passion for grocery retail- The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure- The ability to organise work, delegate responsibilities and support team members in the store Main duties:- Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace- Liaise with the weekday management/supervisors on any changes to layouts and ensure changes are correctly implemented- Set the standard for other employees in relation to rotation, merchandising and facing off- Assist in the induction, training and development of employees- Deal with all customer queries efficiently, professionally and consistent with store policy- Engage with new initiatives and embrace new ways of working
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