Clerical Officer Grade III

Grade III Clerical OfficerLocation - Gorey - Co. WexfordJob Specification & Terms and ConditionsJob Title and Grade Grade III Clerical OfficerPrincipal Duties and ResponsibilitiesIn line with employer policies, procedures and best practice standards the Clerical Officer will:Administration• Provide office support, answer queries and provide a reception / telephone service• Keep themselves appraised of the relevant documentation / procedures as relevant• Manage data - including maintaining, correcting, collating, interrogating, validating and processing data• Maintain accurate up to date records filing systems and records (computerised / paper copy)• Assist in and / or prepare reports as necessary• Provide required information and support to Service Managers and teams, team members, clients, patients, members ofthe public etc.• Action all communications in a timely manner• Undertake any other administrative support and assignments as directed• Represent the service in a positive mannerCustomer Service• Make phone calls to and take phone calls from members of the public• Use email as a form of communication when required• Promote and maintain a customer focused environment• Ensure that service users are treated with dignity and respect• Act on feedback from service users / customers and report same to Line ManagerShould the role be of interest to you please apply in with your current CV