Bartender Needed

The Award Winning Ballygarry Estate Hotel & Spa, in the vibrant town of Tralee, currently has an exciting opportunity for a Bartender to join our outstanding team!The hotel bartender is responsible for providing professional and engaging service to hotel guests in the bars/lounge areas in accordance with current legislation.Job responsibilities include:- To ensure 4* standards of service are achieved at all times. - To perform in a professional and courteous manner with all customers, providing the highest level of customer care at all times- To comply with statutory and legal requirements for Health & Safety for yourself, all employees and guests on the premises. - To report to duty on time, in the correct uniform and to wear a name badge and Ballygarry pin- To maintain guest privacy and confidentiality at all times- To be informed on departmental SOP Manual & follow guidelines and procedures set out in these- Greeting and assisting guests in a friendly and courteous manner. - Taking and serving drink orders promptly and accurately. - Mixing and serving a variety of alcoholic and non-alcoholic beverages, following standard recipes. - Checking identification of guests to verify legal drinking age and refusing service if necessary. - Recommending and describing various beverages and their ingredients to guests. - Up-selling and promoting specialty drinks, featured wines, and other beverage options. - Keeping the bar area clean, neat, and well-stocked at all times. - Restocking glassware, utensils, and other bar supplies as needed. - Handling cash and credit card transactions, and maintaining accurate records of all transactions. To report any discrepancies to management. - Following all hotel policies and procedures, as well as alcoholic beverage laws and regulations. - Monitoring and managing the bar's inventory, including ordering supplies and conducting regular stock takes. - Collaborating with other hotel staff members to provide exceptional guest service and resolve any customer complaints or issues. - Attending training sessions and staying updated on new products, drink recipes, and industry trends. - Adhering to responsible alcohol service guidelines and ensuring guests are not excessively intoxicated. - Maintaining a clean and organized work area, including bar equipment and storage areas. - To maintain cleaning schedules- To be flexible for long shifts. - To be efficient and hygienic in the serving of food- Have reasonable knowledge of food and beverage & be able to upsell food & drink to guests. - To have reasonable knowledge of wine- To participate in Buffet service during events and ensure proper clearing of plates & cutlery and buffet area after service. - To ensure you follow closing down procedures at the end of night shift ensuring work area is prepared for next day. - To maintain the prescribed standards of hygiene regarding all equipment used in the bars. - To report any maintenance problems- Check of function room especially toilets and dance floor for any spillages to prevent any accidents- All bar staff are to carry a bottle and wine opener for their shift. Overall, the hotel bartender plays a vital role in creating a positive and enjoyable experience for hotel guests by providing excellent customer service and preparing high-quality beverages.You must remain totally flexible in your position and may be required to carry out other tasks as directed by management.Requirements:- Fluent English- Availability to work weekends & bank holidays- Experience not essential but advantageousBenefits:- Meals provided while on duty- Free Parking- Employee Assistance Programme