Senior Credit & Collections Specialist

Your new company An exciting opportunity opened in Cork for a Senior Credit & Collections Specialist for an 18-month contract.Your new role : • Ensure timely and efficient follow up on due & overdue accounts and payments.• Issue written correspondence to customers in a timely and efficient manner including reminder letters, monthly statements etc.• Credit hold releases• Responsible for determining how much credit to extend to a customer based on credit policy, credit ratings, financials and payment history, while also providing a key point of interaction with Commercial and Finance team.• As the Credit & Collections specialist, you will assess the credit risk of a specific company including interpretation of financials and make recommendations backed up with solid judgement and reasoning.• Will liaise with our internal finance/commercial colleagues and any other personnel as appropriate to confirm details regarding customers and overdue payments• Point of contact for internal and external queries as they arise and to support the resolution of any billing queries relating to outstanding invoices and escalate accordingly.• To deliver excellent standard of customer service in all respects of the role.• Participation in SAP implementation project as required as well as Continuous Improvement initiatives as directed by management.What you'll need to succeed • Excellent written and verbal communication skills, at ease speaking to all levels of the organization regarding sensitive and confidential information.• Self-starter and able to act on own initiative, with high levels of integrity, excellence and teamwork• A fast thinker; someone that can translate business needs into pragmatic implementable solutions.• A positive, enthusiastic, can-do attitude and flexible approach to work• Ability to work in a global team environment and communicate effectively with both internal & external business partners of all levels.• Proficiency with Microsoft tools (Excel, PowerPoint, Outlook, and Word) required.• Excellent presentation, communication, analytical and interpersonal skills required.• ERP experience an advantage (Oracle/SAP)• Experience in working in the biotech, pharmaceuticals industry and in a multi-national organization is desirable• 3rd level Finance / Business degreeWhat you'll get in return Flexible working options available.