IT Project Manager Vice President (ServiceNow SPM)

Role DescriptionThe IT Project Manager is responsible for overseeing and managing technology projects throughout their lifecycle. This includes defining project objectives, scope, and deliverables, identifying risks and dependencies, and developing comprehensive projects plans. The role focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. Spends significant time on project management tasks, coordination’s, managing schedules, risks, and issues. As assigned, leads, or assists in the planning, implementation, and introduction of projects for new systems and technologies. Reports to the Director PMO and IT Governance.Role ObjectivesLeads planning, execution and/or implementation of projects through all phases, tasks and timelines.Facilitates the definition of project missions, goals, tasks, funding and resource requirements.Completes projects or assigned tasks in accordance with defined project management methodology.Manages Project Budget & Resource allocation and utilization.Manages clients/stakeholders (including subject matter experts from different Technical teams); determines needs, facilitates communication, and implements changes, where applicable.Monitors project progress and provides regular status updates to management.Manages vendors, negotiates/defines initial contracts, resolves issues, and provides ongoing communication; tracks deliverables.Participates, where necessary, in requirements gathering/elicitation, design and/or testing phases.Resolves or assists in the resolution of conflicts within and between projects or functional areas; implements changes where applicable.Submits CR's (Change Requests) and SML's (System Maintenance Logs) as part of the change management process.Ensures project closure activities are completed, including completion of all tasks, final updates to Schedule, closure of all risks/issues and archival of all documentation.The candidate will work with the project managers in the Technology Pillars to ensure data quality in SPM and adherence to program/project procedures and standards.Conduct Process Quality Reviews.Qualifications and SkillsFormal project management expertise and knowledge of project management methodology/SDLC/PLC processes in IT financial services environments.Demonstrated working knowledge of end-to-end IT processes.Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.Able to work well autonomously and be a complete self-starter.Experience working with technology vendors to implement application, infrastructure or security product solutions.3 to 5 years of specialized experience in Financial ServicesRequired BA/BS in Finance, Mathematics, Computer Science or Management Information System concentration is preferred.Licenses /Certifications – PMI/ Scrum Master /Agile certification or the equivalent is advantageousLanguage Skills: Business fluency in EnglishSoftware Systems / Programming Languages: ServiceNow SPM or equivalent, MS Office, MS Visio, MS Project, Enterprise Resource Management tools, CMMI/ITIL/COBIT is preferred; Agile Methodology / Framework