Concierge

ConciergeTrump International Doonbeg is a coastal haven, hidden ona sheltered corner of the Wild Atlantic Way where world-class golf meets anintimate Spa, amazing food and access to the best activities, culture, heritageand one of the most picturesque settings Ireland has to offer for conferences,meeting, incentives and special events.Recognised among the best championship Links Courses inthe world and named best Golf Resort in Ireland by the Irish Golf TourOperators Association. At the heart of the resort is the Irish Country househotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant.And Ocean is a recurring theme, ever present with stunning views of the rollingwaves and the rugged landscape stretching as far as the eye can see to theCliffs of Moher.Certified as a GREAT PLACE TO WORK, TrumpInternational Doonbeg is home to a proud and motivated workforce of over 300staff during high season, offering a world class 5 Star Hotel workplace, withthe beauty and balance of west Clare living. Job Title: Concierge Department: MemberServices Responsible To: MemberServices Director Main Purpose of Job:TrumpConcierge provides, in a timely manner, comprehensive, personalised, well laidout itineraries which include details on accommodation, golf, transportation,restaurant reservations and any other activities as required by our members andresidents. Liaises with: Alldepartments MAIN DUTIES Tocommunicate with our members and residents and pre-plan golfing and leisureactivities for them.Toprovide, in a timely manner, comprehensive, personalised, well laid outitineraries which include details on accommodation, golf, transportation,restaurant reservations and any other activities as required by our clients.Toprovide an impeccable, 5 star in-house concierge service to all residents ofTrump International Doonbeg.Toassist the Concierge and Attaché team in keeping all concierge informationupdated and filed correctly.Toassist with the running of Member related tournaments and events.Totake on specific projects as designated by the Member Services Director.Thesuccessful candidate will be required to work weekends, early mornings or lateevenings as part of the Concierge/Attaché roster. Concierge/Attaché service is provided 7 days aweek during the summer season. OTHER DUTIES The above is not intended to be an exhaustive listand you will be expected to comply with any reasonable requests or duties asdirected by management. QUALIFYINGCRITERIA Experience of 5 star hospitality an advantage. Highly computer literate.Good organisational skills.Strong team playerExcellent communication skills both written and verbal.Positive attitude, cheerful and courteous demeanour.Ability to work flexible hours.Ability to remain calm whilst under pressure. Additional languages an advantage.Theability to listen actively and effectively in order to understand exactly whatour members & residents require. BENEFITS Discounted staff and friends and family rates available in other group properties in the United States, and the United Kingdom.Discounts in our Spa, Hotel& Golf course.Opportunities to develop andgrow through assisted educational opportunities.Regular staff appreciationinitiatives.Regularly stocked canteenfor meals, snacks and beverages while on dutyFree Car parking.Sick Benefit scheme.Personal locker whererequired.Opportunity to learn and play golf out of hours plus the opportunity toinvite golf guests at a reduced rate.Use of fitness centre out of season.