Community Volunteers Officer

  • Sligo
  • Sligo Volunteer Centre
Overall Purpose of the Job: The Community Volunteers Officer will coordinate and chaperone a cohort of volunteers in the delivery of event support to community organisations and festivals on behalf of Sligo Volunteer Centre.Stakeholder collaboration and strength in relationship building is central to this role and is excellent administration skills.The role will focus on generating a greater number of volunteer roles and opportunities as part of rollout of Community Volunteers programme. This programme focuses on once-off or short-term roles that support community events such as community festivals, parades, concerts, matches, sporting events, environmental events, or clean-ups etc. Volunteers can get involved as often or as little as they like, when it suits their schedule, rather than committing to more regular volunteering. Community Volunteers will be supported by the Community Volunteers Officer and by Sligo Volunteer Centre to ensure that they have a good volunteering experience.The Community Volunteers Officer will support the Sligo Volunteer Centre team to deliver the Community Volunteer programme by:Being on-site with volunteers during event will require weekend or evening work depending on eventWork with organisations and events in Sligo who require a cohort of volunteersPromote the volunteer roles locally where the event is taking place and follow up with volunteers who register their interest;Sign up the registered volunteers as Community Volunteers and inform them about the programme;Set up and deliver the relevant training support needed for the volunteers, both online and face-to-face;Monitor events to ensure that the volunteers are assigned and briefed properly;Attend a selection of the events;Set up feedback, recognition, and support sessions for the volunteers to retain engagement.Terms and conditionsReporting to the Manager of the Sligo Volunteer Centre:15 hours per week. A large degree of Flexibility will be required and at times when the Community Volunteers are engaged in an event - out of hours work such as evenings and weekends will be required. Time off in Lieu will apply. We are open to a blended working model. Travel to organisations offices and other meeting places as required across Sligo; travel and subsistence expenses will be paid at public sector rates.Paid forthnightly; weekly timesheet to be completed.Salary is €32,544 p/a/ pro rata.Annual leave is 25 days pro rata, excluding public holidays.Supervision meeting every 4 weeks to assess performance, give feedback and provide any necessary support.An induction period and onboarding from SVC will take place for the successful applicant, and training will be given on Salesforce to manage all Community Volunteer engagement and to record volunteer placements, roster etc.This is a special purpose contract and will run for 6 months. This may be extended depending on needs of Sligo Volunteer Centre and funding.Probation period of 2 monthsPERSON SPECIFICATIONSkills, knowledge, and competenciesEssential skills:Excellent IT and administration skills on computersPeople Management and organisational skillsAbility to communicate well verbally and in written communications;Ability to network effectively with a variety of people and organisations;Experience of planning and organising events;Excellent time management and workload planning skills;Capacity to work on own initiative and seek support as required;Ability to work co-operatively as part of a team;Full clean driving licence and use of own car.Desirable criteria:Appropriate 3rd level qualification or relevant community and voluntary sector experience;Salesforce CRM experience Awareness of volunteering and its importance in society and/or practical volunteering experience;Organised, thorough and results driven;Experience of delivering and closing projects;Problem solving and adaptability skills;Comfortable with learning new software such as Salesforce;Training experience.Willingness to work on other projects within Sligo Volunteer Team if time allowsPersonal Qualities:Friendliness and approachability;Enthusiasm, professionalism, and drive;Willingness to work alongside volunteers and to embrace diversity in all its forms;Flexibility in work schedule as required.