Service Advisor – Kilmeedy, Co. Limerick

  • Kilmeedy
  • Gearys Garage Ltd

Job Function: Management of service department requests through the co-ordination and directing of the service workload for maximum efficiency and productivity while providing quality repair work. Essential Duties: Greets customers and listens carefully to their needs. Plans and allocates work for Technicians based on their expertise and skills. Directs and assists Technicians in their tasks to ensure repairs are completed correctly. Checks all completed jobs to ensure they are complete and accurate for both parts and labour. Ensures that service processes, policies and guidelines are followed and applied safely. Maintains good discipline and organisation for the workshop, ensuring it is clean, tidy and safe. Supervises and coaches the workshop team. Skills & Qualifications: 3 to 5 years’ experience as a Service Technician. Ability to lead others. High level of communication and human relations. Ability to use standard computer applications and internet functions. Familiar with John Deere and competitive products. Able to work under pressure