Position Summary:Headquartered in New Jersey, USA, Zoetis is a global leader in Animal Health. At Zoetis, we discover, develop, manufacture and market veterinary medicines, vaccines, and diagnostics, complemented by genetic tests, biodevices and a range of services. We work to help meet the growing worldwide demand for meat, poultry, fish, eggs, and dairy foods and to care for the increasing number of pets. With our singular focus on animal health, we strive to make our products, services, and people the most valued by veterinarians and livestock farmers around the world. The ZTD (Zoetis Tech & Digital) Global Manufacturing & Supply (GMS) Partner serves as a strategic and tactical interface with the Global Supply Chain and Logistics, Procurement, and External Supply organizations in the EuAfME and APAC regions for the purpose of technology and digital strategy execution, solution discovery, project delivery, risk, and relationship management. He/she will be an integral part of the Global Supply Chain and Logistics, Procurement and External Supply organizations and work on strategic and tactical levels to identify opportunities, delivering business value through deployment of technology and digital solutions.Responsibilities:Business Relationship Management (40%):Cultivate strong relationships with Global Supply Chain and Logistics, Procurement, and External Supply organizations in EuAfME and APAC regions, as well as with stakeholders across the ZTD communityUnderstand business needs, objectives, and challenges, and influence the business strategy to drive innovation through technology and digital solutionsAct as the primary point of contact for these regions, facilitating the conversion of business demands into tangible solutionsEnsure proactive communication with relevant stakeholdersLeadership (10%):Lead and influence in a matrix organization without direct reportsFoster a high-performing culture and drive results through exemplary leadershipRecognize educational opportunities for stakeholders and provide supportManage assigned contractor resources effectivelyProject Management (30%):Lead the Project Life Cycle for assigned projects, ensuring adherence to appropriate project management methodologiesCommunicate project health and risks to key stakeholdersDrive future M&A activities within assigned areasImplement new technology and digital solutions according to agreed strategiesBusiness Analysis and Operational Excellence (20%):Collaborate with business partners to identify business needs, and work with the ZTD ERP and Digital, Data and Analytics Teams to translate them into technology and digital solutionsChampion Operational Excellence opportunities and initiatives within and across areas of responsibilities in collaboration with Global Supply Chain, Procurement and External Supply, and ZTD Operations (e.g., incident management and break/fix processes, 3PL and warehousing processes, etc.)Work with ZTD Operations to address system failures and improve system stability and performance, ensure pro-active communication of system failures to business stakeholdersCollaborate with Third-Party technology partners as well as ZTD colleagues to align technology integration and improve performanceCollaborate with cross-functional stakeholders to implement and expand Communities of Practice to drive business adoption, knowledge sharing and leveraging of best practicesPartner with cross-functional stakeholders to refine and improve knowledge management systems and enable self-service tools and documentationProvide structured visibility and information access to business stakeholders utilizing available tools, applications, and platformsEducation & Experience:Bachelor’s degree in Computer Science, Information Systems, Business Administration required; Master’s preferred10+ years of experience in various IT practices such as Supply Chain Management, Business Relationship Management, Technology and Digital, Project Delivery, IT Vendor ManagementExperience with delivery of ERP, Digital Solutions, and/or 3PL integration projects is preferredExperience with SAP is preferredProven ability to combine knowledge from multiple disciplines, identifying and integrating industry best practices with existing solutions to produce an optimal business solutionDemonstrated ability to work across organizational regional and global boundaries, ability to manage multiple projects in a cross-divisional and cross-functional environmentAdept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writingExperience leading and influencing in a matrix organization with no direct reportsExperience with Business Process Analysis, Design & HarmonizationExperience in life sciences / pharmaceuticals industry is preferredKnowledge, Skills, Ability Requirements:Strategic and analytical thinker who is passionate about customers and customer delightNegotiation, presentation and influencing skills, with the ability to have an open dialogue at Senior Management levelInterpersonal and relationship skills, with the ability to work in a matrix organization managing multiple stakeholdersCommunication skills at strategic and operational level, with the ability to target different audiences appropriately and effectivelyDemonstrated abilities to work effectively with limited supervision and make sound, well-informed and balanced judgements with limited data or informationSelf-starter and role model who brings out the best in others and self with an engaging leadership style and a can-do attitudeAbility to implement enterprise-wide business solutionsAbility and experience to evaluate business needs and identify, propose, and influence technology and digital solutionsDemonstrated ability to drive process analysis, design, and harmonizationUnderstanding and affinity for Supply Chain Management and Logistics, Procurement and External Supply trends and practicesFluent EnglishTravel Requirements: Occasional domestic and international travel (
