.. relevant experience at Assistant Store Manager level or equivalent within Retail or hospitality. People management skills (e.g., communication, motivation, .. Assistant Store Manager level or equivalent within retail or hospitality. People management skills (e.g., communication, motivation, coaching, connection .. read more
Main purpose of position:To protect our customer’s property, people and/or assets by providing security services to a specific site in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.Expectations of this position:Fully and satisfactorily complete all of the training that has been agreed is necessary for the particular site.Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes and in order to suggest changes that can proactively improve or enhance the level of service.Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.Stay alert to any threats or changes within the work environment in order to take the appropriate action in order to reduce the chance of disruption, loss or damage.Use common sense and initiative by immediately involving others if a situation appears to become threatening. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.Wear the uniform provided correctly at all times, ensuring all items is clean and pressed. To maintain an excellent level of personal grooming and hygiene at all times. Maintain a helpful, interested and courteous approach to team members, customer’s staff and the general public, as applicable in order to uphold a highly professional image.With a focus on customer service, serve as the initial point of contact for employees, contingent workers, and visitors for all security related topicsPrepare, and review Daily Activity Reports (DAR).Identify, analyse and report all incidents that could potentially have a negative impact to the sites assets.Create incident reports and escalate to management.Monitor physical security systems, to include access control & alarm monitoring, video surveillance.Dispatch and coordinate response to security incidents that occur on client premises or events, using the appropriate communication methodology, including but not limited to, radio, telephone, email, SMS, and mass notification toolsProvide continuous monitoring of the site facilities 24/7, and respond accordingly to incidentsReceive, evaluate and disseminate incoming information and reports from security personnel.Escalate critical events to site management.Verbal and written communication must be clear, concise, timely, accurate and customer focused.Monitor and protect all company assetsSecurity Officer Specification:Fluent English essentialExcellent written and attention to detail skills are essentialExcellent Computer skillsPrevious experience desirableMust have excellent customer service and communication skillsBe flexible with your working hours.PSA LicenceManual HandlingOwn Transport DesirableAt Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families.These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of discounts from well-known brands and retailers, access to hundreds of high-quality online education courses from some of the world’s leading learning institutions, ways to save for the future, and other resources to improve health and well-being.Benefits:Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas. Employer Contribution Pension Scheme from the day you join the CompanyProgression, training and development opportunitiesChristmas Savings SchemeDiscounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.)Internal recognition schemesBicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)Group Scheme (Access to hundreds of discounts from well-known brands and retailers, as well as access to hundreds of high-quality online education courses from some of the world’s leading learning institutions.)Employee Refer a friend incentivesLife Assurance equal to one year’s basic pay as per Employment Regulation Order (ERO)Overtime as per the EROSick Pay Scheme as per EROSIPTU Representation Rights