Italian Content Moderation

  • Dublin
  • Concentrix
Description Our Italian speaking Content Moderation team supports one of the leading online jobs listing companies. You’ll be working as part of our multilingual hub and your main responsibilities will be the maintenance of our client online reputation whilst ensuring a seamless user experience.  Please note, you must be based in Ireland to apply for this role.   Benefits: Salary: €26,600 per annum. Discretionary bonus (based on performance) up to €1,600 per year, paid quarterly. Full time / Permanent contract. Work from the comfort of your own home (Ireland). 20 days annual holiday + 9 statutory days entitlement. Pension plan after probation.  Health insurance discount with Laya Healthcare.  Life insurance and Income protection.  Employee Assistance Program.  Employee Stock Purchase Plan.  Refer a Friend & Get Rewarded plan.  Bike to Work.  Group Discount Scheme & Gym discounts. Responsibilities:  You will review tickets and monitor online content to ensure it is set within client guidelines. It is important to maintain a good knowledge of the services the site provides and report all feedback on the client experience.    Requirements: Fluency in Italian and English. Excellent communication skills including verbal, written, and listening. Strong attention to detail, and organizational skills. Proficiency in Google G Suite or Microsoft Office Suite (Word, Excel, sheets etc.) Experience in content moderation, quality or contact center role desirable. You must have a minimum broadband speed of 10mgbs and a private room at home to work. Fully flexible to work rotational shifts (Monday to Sunday – between 7am and 7pm).   Concentrix+Webhelp is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in Ireland. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Location:IRL Work-at-HomeLanguage Requirements:ItalianTime Type: