Sales Assistant Centra | Texaco Rathfarnham

  • Dublin
  • Pelco Group
<p><strong>Overview:</strong></p> <p>Our business is growing - are you passionate about retail, people and food?</p> <p></p> <p>If so, we've just the position for you. We have an exciting opportunaity for an experienced Sales Assistant to join our Team!! The successful applicant must be flexibile throughout the week, Monday to Sunday and available from 05.30am.</p> <p></p> <p>The successful candiate will work in all areas of the store including the Fresh Food Department and will also be responsible for food preparation and food handling.</p> <p></p> <p><strong>Role purpose:</strong></p> <p>To assist in all aspects of the retail store including the sales, profitability, deli, waste and quality of all products, displays, customer service and HACCP. Work collaboratively with the site management and colleagues to help drive the store. This would suit someone who has experience in delivering a first class customer experience and has a natural flair for working with a team while also enjoying using their own initiative.</p> <p></p> <p><strong>Customer Service</strong></p> <ul> <li>Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying I-CARE service excellence behaviours.</li> <li>Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escalate where appropriate.</li> </ul> <p></p> <p><strong>Operations &amp; Standards:</strong></p> <ul> <li>Ensure and take responsibility for the efficient day-to-day running of all aspects of the site.</li> <li>Ensure that the site reflects company’s standards of merchandising, presentation and Customer Care.</li> <li>Deliver new concepts as created.</li> <li>Bring innovation to promotions and displays.</li> <li>Implement the HACCP food safety management system.</li> <li>Maintain Health and Safety standards on site, as per the Company Handbook and Safety Statement.</li> <li>Ensure the cleanliness and appearance of the store and deli area.</li> <li>Ensure full compliance with health and safety issues and legislation regarding the sale of all food items.</li> </ul> <p></p> <p><strong>Stock Management:</strong></p> <ul> <li>Strictly follow stock rotation and control, traceability, correct storage and handling of each product.</li> <li>Record wastage and address daily and weekly.</li> <li>Ensure there is sufficient product for sale, yet keeping wastage levels to a minimum at all times.</li> </ul> <p></p> <p><strong>Fresh Food:</strong></p> <ul> <li>Ensure and take responsibility for the efficient day-to-day running of deli unit</li> <li>Ensure that the deli reflects company’s standards of merchandising, presentation and Customer Care</li> <li>Achieve sales, margins, wastage targets</li> <li>Implement the HACCP food safety management system</li> <li>Maintain Health and Safety standards on site, as per the Company Handbook and Safety Statement.</li> <li>Ensure the cleanliness and appearance of the deli area</li> <li>Ensure full compliance with health and safety issues and legislation regarding the sale of all food items</li> <li>Competently deal with site visits from internal and external sources</li> <li>Supervise opening/closing of the deli.</li> </ul> <p></p> <p><strong>The ideal candidate will have:</strong></p> <ul> <li>Minimum 1 years’ experience in a busy customer service environment.</li> <li>As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.</li> <li>Flexibility to work, weekends inclusive</li> <li>Excellent communication skills.</li> <li>Level 1 knowledge of food safety is highly desirable</li> <li>Highly driven with a strong work ethic.</li> <li>Passion for delivering an excellent customer experience.</li> <li>Thrive in a fast-paced working environment.</li> </ul> <p></p> <p><strong>Our Benefits</strong></p> <p>Some of our benefits include:</p> <ul> <li>Competitive Rates of Pay</li> <li>Staff Discount</li> <li>Flexible Schedules</li> <li>Group VHI Health Care Scheme</li> <li>Paid Family Leave including Maternity &amp; Parental Leave</li> <li>Enhanced annual leave entitlements up to 27 days</li> <li>Colleague Assistance Programme- GP Online &amp; Counselling Service</li> <li>Travel &amp; Bike to Work Scheme</li> <li>Save as you earn Scheme</li> <li>Employee Referral Bonus</li> <li>Ongoing training, appraisals and career progression opportunities</li> <li>E-Learning and Development Portal</li> </ul> <p><strong><em>Visit www.pelco.ie for more information and start the next exciting chapter of your career with us today !</em></strong></p>