OTC Analyst Collections & Disputes with Spanish

  • Dublin
  • Kolle Rebbe
Description Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us atwww.accenture.com.Accenture Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.What will you do:Handle timely cash collections and dispute management processInvestigate and review credit risks and history of customersHandle day to day activities and refer the most delicate matters to your supervisorPrepare and follow up letters of collectionReport the status of credit and collection activitiesNegotiate with customersSolve customer queriesCooperate closely with other teams in order to resolve customer s issuesJob QualificationsWhat do we expect from you? Minimum 1 to 2 years business experience in Order To Cash Accounts ReceivablesStrong interpersonal and communication skills and ability to maintain professional business contactProficiency in English and SpanishProactiveness, driving improvements and problem solvingAdvanced knowledge of Microsoft Office, knowledge of ERP systems eg. SAPWhat we can offer:Fully remote workUsing foreign language and new technology solutions daily, cooperating with various global Clients.Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are. A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.When applying please enclose the below statement:"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”Equal Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.