Senior Client Service Advisor - Personal Lines

Senior Client Service Advisor – Personal LinesAre you an energetic, self-motivated and career focused individual? Do you have experience with High-Net-Worth personal lines clients and insurance companies and have excellent general insurance knowledge? This might be the role for you.This role offers the flexibility to work both virtually and from our Dublin office.Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look likeCommercial Risk Solutions is currently looking to recruit an experienced and enthusiastic Senior Client Service Advisor to join our busy Personal Lines Department. Reporting to the Personal Lines Team Manager, the Senior Client Service Advisor will be responsible for client servicing of a range of High-Net-Worth Personal Lines accounts, with the ability to work as part of a team.Main responsibilities will include:Managing a portfolio of High-Net-Worth Personal Lines Clients within a busy and pro-active broking environmentManaging clients’ renewals from start to finish, assisting with mid-term alterations, dealing with general day to day client and carrier queries and administrative duties pertaining to sameVetting insurance and supporting documentation against defined requirements/standards on behalf of StakeholdersProviding assistance as required to colleagues across a range of personal lines productsReviewing policy wordingsAttending client meetings/Insurer meetings off siteBuilding strong relationships with clients, underwriters and colleagues through the delivery of a market leading serviceSecuring and retaining clients by providing an excellent serviceParticipation in campaigns and sales initiatives to target new clientsExpanding and sharing knowledge and capabilitiesMaintaining the utmost standards of compliance and adherence to broking best-practice Complying with all management audit requirementsOther duties that may arise as the business requiresHow this opportunity is differentThe Senior Client Service Advisor will have the chance to work for one of the biggest insurance broker services firms globally, facing and dealing with high level net worth individuals and insurers across the personal lines environment. Working in a commercial environment, you will be supported by a similar minded professional individuals and motivated dynamic team. Skills and experience that will lead to successStrong experience in broking sectors Comply, on an ongoing basis, with the minimum competency requirements laid down by the Central Bank, including but not limited to:To be CIP qualified (minimum) Progress to ACII (desirable)Meet the Central Bank Fitness & Probity standardsProvide evidence of compliance with maintaining CPD hours (min 2 year) Have a desire to improve knowledge across a range of General insurance productsAbility to communicate effectively with clients, insurers and colleaguesExcellent organizational and administrative skills with ability to work to strict deadlinesTeam player with the ability to work on own initiativeAbility to prioritize workload and deliver on objectivesHave a strong customer focus and a keen eye for detailProficient in Microsoft platforms i.e. Word, Excel and PowerPointHow we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!