Retail Security officer

  • Drogheda
  • Outsource Support
We are currently have a vacancy for a suitable experienced  Retail security operativ e to join their established team within  Scotch Hall Shopping Centre Drogheda . The Centre has a large mix of tenants, and food outlets and prides its self on providing an extremely high level of customer service to its visitors, therefore it is essential that suitable candidates can demonstrate the following capabilities in the execution of what is an extremely responsible role within  Scotch Hall Shopping Centre, Drogheda . The successful candidate will be given full training and support. You must be available to work days / evenings & weekends as required. Ideally available for an immediate start. The hours in the job are as follows: Monday - Sunday & B/H Job Overview / Responsibilities  Protection Of Life Protection Of Property / client assets Mall / carpark Patrols Monitoring CCTV / Alarms Access Control Customer liaison  Completing shifts reports Responding to and or assisting with site related incidents Comply with all health & safety regulations for cleaning materials, equipment and buildings Provide high personal standards of work/performance, personal hygiene and appearance Assist with any special duties requested. Skills/ Experience: Valid PSA Licence Valid work permit (Non EU National)  Availability to work various shift patterns  Strong communication skills  Customer service skills , Proven experience in a similar role is desirable with a focus on customer service. Ability to work off own initiative Have outstanding organisational skills remain calm and rational under pressure. Excellent communication and interpersonal skills, having the ability to communicate at all levels with staff, public, tenants and Centre Management. Ability to learn a variety of job descriptions. Become fully competent with all procedures and protocols, to ensure a safe environment for customers, tenants and staff of Scotch Hall. Show decision making and problem solving skills. Provide detailed written reports on all aspects of the operation from Incident reports, Accident reports, Defect reports, etc. Be reliable and flexible in your approach to the role have the ability to integrate into an established team. Connect with colleagues and management to encourage delivery of a superior customer service ensuring repeat visitation of customers. To carry out all tasks as directed by the the company and centre management. Ensure compliance with GDPR and all other relevant legislation. Conduct testing of essential equipment and complete all relevant logs in an accurate and timely manner. To be aware of all Health and Safety requirements of the Centre, react to all emergency situations. Training will be provided to suitable candidates to enable you to meet the standards expected within in a busy shopping centre environment. Applicants should be well presented, trustworthy, punctual and willing to work as part of a team. Must have the ability to manage time effectively, show initiative and the ability to work without supervision. Good communication skills Candidate must be fluent in English speaking What we have to offer: Staff Appreciation Rewards  Weekly rosters in advance Weekly payroll A full uniform provision Induction and training   For more information on our company please visit our website: https://www.outsourcesupport.ie   If you feel that you meet the above requirements and feel that you would like to be part of the Outsource Support team then please apply for this position now.   In line with our GDPR policy, if you are unsuccessful in this application your personal information and or data provided to Outsource Support will automatically be shredded and/or deleted from our systems. You will need to be Garda Vetted for this position. If you are the successful candidate, your Garda vetting must be clear. If it is not, the offer of employment will be rescinded. If you fail to furnish all requested documents within the given timeframe or if your references are not satisfactory, the offer of employment will be rescinded.