Assistant Branch Manager - Ballysimon

Assistant Branch Manager - Ballysimon, Limerick Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Principle Objective As Assistant Branch Manager you will work closely with the Branch Manager to continue driving the development of the branch business plan in order to achieve revenue, profit, margin, customer service and safety goals. You will be the main point of contact for all of the daily functions within the branch including the retail department, generating a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive. The successful candidate will bring a motivated and dynamic approach to the role, you will provide leadership & guidance whilst assisting the Branch Manager with the people management agenda. Knowledge & Experience Commercially Astute Excellent verbal and written communication skills coupled with a keen attention to detail and superb organisational skills This person must present a professional presence People management skills, Enjoy working with people, strong ability to negotiate obstacles and focus on key issues and make well-judged decisions Be flexible and self - motivated Full competence with standard software packages, including MS Word and Excel Third level degree in a commercial discipline is desirable but not essential Key Responsibilities Work closely with the Branch Manager to assist in driving the development of the Branch Ensure that standards are met for service excellence Improve the performance of the Branch across a number of key performance measures Have an understanding of accounting practices Cash office management Maintain customer & branch contracts/pricing structures Oversee management of Aged Stock & special items Support the stock control department Provide leadership in resolving supplier or customer queries as required Manage branch record keeping Competent in all branch support activities, e.g., till, reception, goods inwards, ordering, etc., in order to provide short term & immediate back-up when required & act as an advisor when necessary Ensure all obligatory record keeping is maintained, escalate & follow problems as necessary Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive Ensuring that all policies, procedures and controls are followed at all times Ensuring that the branch provide a friendly open and enthusiastic customer service both in person and on the phone Oversee and manage all operations within the retail department Essential Competencies Be customer focused and retail aware Maintain discretion & confidentiality at all times Ability to work on own initiative. Effective team working and networking skills An enthusiastic, motivated & hardworking team player. Strong communication skills, both written and verbal The flexibility and willingness to learn Problem Solving Dynamic, motivated & driven to achieve targets Excellent organisation and attention to detail To enjoy working with people Tact and diplomacy Key Relationships Branch Colleagues Branch Manager Regional Director Head Office team Sales Representative Customers & Suppliers Contract Type Permanent Full time 39 hour contract Working week Monday to Friday, may be required to take part in the Saturday roster Location - Ballysimon, Limerick Our Benefits Include Competitive Basic Salary Bonus Opportunity Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.