Store Supervisor PartTime

LONDIS Clarinbridge, Main Street, Clarinbridge, Co Galway require an Experienced   Part-Ti me Store Supervisor  to join their fantastic team on a Permanent basis.  Minimum of 1 years experience in a similar position required.  Candidate  must be available to work mid-week OBJECTIVE To deliver industry leading customer satisfaction through passionate people, who aim to exceed customer’s expectations, in a safe and sustainable environment. Our values are centred around people and respect. SUPERVISORY Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level Ensure high quality and consistent customer service is provided at all times To delegate and communicate effectively with the retail sales team To supervise the effective induction and training of employees Assist the store manager in the effective management of retail sales team performance CUSTOMER CARE To ensure customers receive high quality and consistent service at all times To deal with and rectify customer complaints in an effective and pleasant manner To pro-actively take necessary action in store improvements following customer complaints OPERATIONS Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines Ensure housekeeping in the store is maintained at the highest level Co-ordinate in-store sales and loyalty promotions To communicate with retail sales team regarding in store sales and promotions To ensure the appropriate payment policy is adhered to To ensure correct POS is updated as needed To react to local market trends and competition in an appropriate manner STOCK MANAGEMENT Ordering of stock and understanding of stock and order card To assist the manager in preparations for stock take and supervise where appropriate To assist the manager in minimising stock loss through wastage, damages and pilferage Ensure food management and waste systems are adhered to by retail sales team Check stock to ensure adequate stock is available for customer’s needs Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock LEGISLATION & SECURITY To ensure secure opening and closing procedures with the store manager To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly GENERAL To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team To achieve targets as agreed with store manager Escalate issues to store manager as appropriate To communicate with the store manager on an on-going basis To undertake other additional duties as may be assigned by the store manager Minimum of 1 years experience in Retail Management Excellent interpersonal and communication skills Numerical abilities The ability to work as part of a team The ability to use initiative Sound judgement with the ability to make decisions Self-motivated Excellent attention to detail Knowledge of Food Hygiene is fundamental