Sales Executive

Responsible to: Sales Brand ManagerMain Purpose of Job:We are currently recruiting for a Sales Executive to join Connolly Motor Group team, within the Sales team at Audi Ballina.The role:The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles.Role Responsibilities:Actively prospect for new customers using the appropriate databases and follow up every sales opportunity through the company website leads, customer enquiry calls and emailsFollow the sales process, designed to achieve maximum results from the available sales opportunitiesAchieve the individual profit objectives set by the General ManagerProvide expert and prompt advice to new and existing customers regarding the various products that are available with the sales of their new / used vehicleParticipate in external promotional activities to raise the profile of the brand and generate sales opportunitiesQualify the customers needs and present the dealerships products and servicesEstablish the most appropriate way for the customer to fund their acquisition (PCP / Hire Purchase / Other funding arrangements), according with FCA regulationsConducts a structured and professional vehicle handover in accordance with the vehicle handover checklist, guide and customer pack for the appropriate productDevelop and maintain comprehensive product knowledge in respect of all vehicles, prices, promotions, funding and taxation of vehiclesMaintain good relationship and regular contact with all customers both pre- and post-saleHandle customer issues and complaints, resolving the issue to the mutual satisfaction of the customer and the businessProvide completed deal file with appropriate dealer and insurance documentation to the sales administration department to ensure that the vehicle is ordered and taxed on time;Maintain and update customer contact data on Kerridge (CRM System) on a daily basisUndertake all administration requirements of the position to include relevant paperwork and reportsThe person:Skills and Competencies:Experience in a Sales environment would be advantageous, Motor industry is desirable, but not essentialStrong communication skills with internal and external customers, suppliers and the manufacturerProficient in Microsoft Office Package (Word, Excel, Email)Experience of using Kerridge (CRM System) – Desirable not essentialAbility to prospect and qualify customers effectivelyAbility to present and sell the unique selling points of all productsAbility to manage and close existing deals while cultivating new opportunitiesPossess strong attention to detail with administrative functionsTime Management skills -Work independently in a busy environment, managing own time and workflow Strong problem-solving ability to identify and resolve queries in a professional in a timely mannerPresent a professional image to both internal and external customers, through attitude, behaviour and personal appearanceFull clean drivers license is essential