Evaluation Search Operation Quality Assurance (AI) - Arabic

  • Dublin
  • Tiktok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.It is possible that this role will be exposed to harmful content on a daily basis. What will I be doing:- Quality inspection of evaluated data and daily tasks of specialists.- Localise the policies, be responsible for policy training, and align the policy updates. - Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment. - Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality. - Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.- Other Ad-hoc and relevant projects as assigned. -Bachelor’s degree or above, 1-2 years of experience-Majoring in journalism, literature, mathematics, computers, medicine, law, and economics are preferred.-Excellent language skills : Fluent in Arabic is required as the role requires communication with Arabic markets, fluent English is also required as it is the working language -Familiar with QA and data delivery process.-Overseas working/training is a plus-Knowledge about AI or related models, familiar with social media platforms.-An in-depth understanding of local culture and familiarity with the Internet usage habits of local users-Strong ability to learn and understand-Familiar with common office software, evaluating experience is preferred Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. Equal Opportunity