Trinny London, Assistant Manager, Full Time, Permanent

  • Cork
  • Brown Thomas
GET TO KNOW USWelcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. KNOW THE ROLEAre you ready to rethink your routine? We’re looking for an Assistant Business Manager to join our sparkling new Cork counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to. Your daily to-dos might look like this Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to allDelivering impeccable customer service, sharing your knowledge with each customerEmbody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to youEnsure that you, your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Business Development Manager where deemed necessarySupporting the Business Manager with the daily, monthly and quarterly running of the counter, supporting to create and maintain an atmosphere geared to achieving salesUse our HR system, for reporting and employee file managementAssist with 121s and reviews, championing your team’s ambitions to progress​Motivate your team to continually strive to improve their artistry and product knowledge, utilising education and training team and resourcesAssist the business manager with event planning and stock management KNOW WHAT WE’RE LOOKING FOR Being an influential leader to the team who inspires and motivates the team to succeed and achieve their goalsExperience with customer relationship management and data capture targetsExperience within a retail beauty or cosmetics environmentPassionate about makeup and skincareAdaptable and confident with an ever-changing, fast-paced environmentPositive and can-do attitudeComfortable and motivated by working towards and exceeding targets and KPIsPersonable with a customer-centric mindsetPunctual and flexible to work retail hours, including bank holidays and weekendsExperience with Excel, Microsoft, and Google sheets We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. KNOW HOW WE WORKWe Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other.