Administrator Customer Operations

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.JOB DESCRIPTION Job Title: Administrator – Customer Operations JD044 Department: Customer Operations Accountable to: Business Unit Manager- Customer Operations Main purpose of job: To provide administrative support to the Customer Operations department. Main responsibilities: Responsible for administration for the Customer Operations Department with regard to the following key areas at PCI Dublin sites: • New account set-up request on JDE, including the new address requests. • Item code setups for bulk, finished goods, customer supplied components. • Bills of materials requests – new BOMs and updates. • Booking in deliveries (including OC creation) and managing collections. • Creating packing lists / manual dispatch notes as required. • Raising of non-production sales orders and submitting to finance for billing e.g. tooling, couriers, QA docs etc. – generation of order acknowledgment for same and passing onto appropriate KAM for PO request from customer. • Support in destruction of obsolete bulk/PM’s/in-process waste where required. • Generation of order acknowledgment for production batches and passing onto appropriate KAM for issuing to customer. Scope and Authority: The job holder is responsible for adhering SOPs, Health & Safety, GMP and other regulatory guidelines themselves and by team members.Join us and be part of building the bridge between life changing therapies and patients.