IT-Servicemanager/in

IT Service Management, IT, Monitoring Anyone who comes to us makes a difference. A city of millions, for example. And the traffic of tomorrow, of course. Together, we are shaping a new multimobile era. One that is simply sustainable and sustainably simple. With passion and tradition. With innovative tools and smart ideas. With a great team of people from a wide variety of backgrounds and a common goal: to move Cologne and climate protection forward. IT Service Manager IT Service Manager What you can expect from us: Check & implement: You check the IT requirements of the specialist departments and initiate the corresponding IT procurements. This includes regular participation in status meetings to gain a comprehensive insight into the needs of the specialist departments. You will also initiate order processing, which includes supplier relationship management (SRM) and cost monitoring. You will also keep a constant eye on incoming goods and carry out invoice verification and account assignment conscientiously. Monitoring: You always have an overview of the service contracts. This includes contract management, compliance with deadlines, the scope of services and cost-effectiveness. You support the review of services and the preparation of tenders by working closely with the Purchasing department. Optimize: Internal project monitoring within the department is also one of your tasks, including the preliminary clarification of measures with the specialist departments, expenditure calculation, planned/actual comparisons with regard to budget and milestones and the preparation of forecast planning. In this way, you ensure the long-term orientation of the projects and help to ensure that potential risks are identified and managed at an early stage. What you bring with you: Qualifications: You have completed vocational training in the commercial sector or equivalent training with relevant experience in the key areas of the position. Experience & Know-how: You have sound professional experience in information processing and are familiar with budget and milestone control in projects. IT skills: You have in-depth user knowledge of MS Office. Personality & working style: You are characterized by a high level of comprehension. The ability to work in a team is a matter of course for you, as is an independent and structured way of working and a high level of service orientation. You are also characterized by a high willingness and openness to deal with new systems and technologies. Your advantages: Attractive conditions: Permanent employment, payment according to collective agreement (TV-N), collectively agreed salary increases and bonuses, annual special payments, tax-privileged deferred compensation and company pension scheme Work-life balance: 30 days' vacation, 39-hour week, company healthcare, flexible working hours, home office, company doctor, social counseling and the option of a KVB childcare place Further plus points: Targeted further training, corporate culture based on partnership, provision of affordable housing and job ticket (Germany ticket) Contact Apply now! Severely disabled and equivalent applicants are requested to state this in their application in order to safeguard their rights under the German Social Security Code IX. Any questions? Questions! Ms. Katharina Papst Recruitment consultant 0221 547-3841 Kölner Verkehrs-Betriebe AG Scheidtweilerstrasse 38 50933 Cologne http://www.kvb.koeln/unternehmen/karriere/warumkvb.html