Conference and Banqueting Manager

  • Trim
  • Trim Castle Hotel
We are currently recruiting for the role of C&B Manager at the Trim Castle Hotel, reporting to the General Manager/Deputy GM. Duties and Responsibilities include:           Liaise with clients to understand their event requirements, including preferences, special requests, and specific needs.         Provide guidance and recommendations to clients regarding event planning, logistics, and available services.         Collaborate with various departments (catering, audio-visual, housekeeping) to plan and organise events according to client specifications.         Develop detailed event plans, including timelines, layouts, and staffing requirements.         Coordinate the setup of event spaces, ensuring that rooms are arranged according to the event type and client preferences.         Oversee logistical aspects such as seating arrangements, equipment setup, and signage.         Recruit, train, and manage staff involved in conferences and banquets, including servers, event coordinators, and support staff.         Ensure that staff are well-informed about event details and customer service expectations.         Develop and manage budgets for conferences and banquets, ensuring profitability and cost- effectiveness.         Negotiate with vendors to secure competitive prices for services and materials.         Monitor and maintain high standards of service delivery and customer satisfaction. Conduct post-event evaluations to gather feedback and identify areas for improvement.         Ensure compliance with health and safety regulations during events.         Address and resolve any issues or emergencies that may arise during events.         Work closely with the sales and marketing teams to promote conference and banquet services.         Participate in sales presentations and client meetings to showcase the venue's capabilities.   Requirements for the role:         Bachelor's degree in Hospitality Management, Event Management, or a related field is desirable.         Proven experience in conference and banqueting management within the hospitality or events industry.         Strong Organisational and project management skills.         Excellent communication and interpersonal skills.         Ability to work under pressure and handle multiple tasks simultaneously.         Knowledge of industry trends and best practices.         Familiarity with relevant software for event planning and management. - Flexibility to work irregular hours, including evenings and weekends, as needed for events