SMB Monetization Strategy & Operations - Regional Business Partner

  • Dublin
  • Tiktok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally. We’re looking for an individual with strong strategic and business operational background to join our high performing TikTok Global Business Solutions team to focus on driving sales enablement and efficiency initiatives focused on revenue growth and operational scale. This role will work with cross-functional teams to find trends and proactively find solutions to improve processes to enable revenue and customer base growth. You will provide support to our sales team in executing localized go-to-market strategies, planning and execution. Responsibilities:- Develop customer segmentation methodologies, build sales teritories and sales coverage plans- Execute sales planning, forecasting, and goal setting methodologies for a fast growing sales organization- Create and implement sales and client incentive plans- Develop and implement sales KPI's, build reporting and tracking of sales performance- Document data flows, operating procedures and policies, identify bottlenecks in the sales process and proactively seek opportunities for improvement- Drive operational excellence through identifying areas of opportunity to improve processes, tools and systems - Foster and maintain strong working relationships with cross functional business partners, collaborate on cross functional initiatives- Support sales with day to day operations, prioritize requests and solve escalations in a timely manner- Work with other Sales Operations members to resolve sales support issues, identify areas of improvement - 3+ years of experience in a management consulting, operations, strategy or growth role within a fast-paced technology company- Bachelor’s degree in business, operations or other relevant / quantitative disciplines or equivalent experience - Strong problem solving and analysis skills, ability to solve complex and diverse business problems (commercial, operational, organizational) and synthesize findings into narratives for leadership- Advanced analytical skills; ability to gather data and structure it in a meaningful way for analysis and modeling, create reports and influence decision making. - Knowledge of SQL, Tableau or other analytical tools is a plus.- Technical proficiency in Salesforce or similar type of CRM solutions, Tableau/Power BI or similar data visualization platforms- Advanced Excel, Powerpoint, and Google Suite skills- Knowledge of the digital advertising landscape and/or KPIs for mobile ads is preferred- As this role partners closely with our SMB Sales and internal partners regularly, excellent communication skills, including presenting, leading 1:many chats, and an ability to utilise influencing skills in decision making processes is key- Is a self-starter and has the ability to work independently, multitask and adapt to changing priorities - Results and detail oriented, with strong commercial / business acumen- We are an innovative, intrinsically driven team, so you will have a "roll up sleeves to get work done" mentality- A passion for TikTok, is a benefit - we love our platform! TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.