Technical Manager, Identity and Access Management (IAM)

Job Description We are seeking a motivated individual to join our Identity and Access Management (IAM) team. This position will help safeguard the organization's information by implementing controls, developing standards, and design solutions to ensure we successfully identify, authenticate, and authorize access to critical data and applications. In this role, your skills, experience, and knowledge of IAM technologies and concepts will help the organization balance policy, regulatory and auditing compliance requirements with end user experience through application on-boarding, IAM workflow development, process improvements, and supporting highly available application environments. The IAM Technical Manager, as a vital part of our Information Security Team, will lead the Identity and Access Management program. They will define the strategy, implement that strategy, and modernize Digital River’s IAM systems and processes. This role oversees systems and tools related to identity lifecycle, identity governance, privileged access management, and overall access management. This individual will also take on responsibilities related to information security, outside of the IAM program. This is a hands-on-keyboard role. The ideal candidate will not only possess strong technical skills and a strategic mindset, but they will also have experience building and leading high-performing teams in dynamic environment. 40% -- Leadership & Engineering Guiding, mentoring, and providing training to cultivate a high-performing team, consisting of three full time employee and some contractors Define the strategy - design and implement security architectures, processes, and solutions to protect Digital River’s infrastructure and identities Enable automation – develop automation focused on identity lifecycle Research requirements to determine system feasibility, costs, benefits, or functional capabilities Develop, implement, and administer security and identity related policies and procedures Remain informed on the most recent advancements in technology and security trends to remain knowledgeable about emerging threats and industry best practices 30% -- System Security Operations Triage and support operational issues involving systems and tools Execute on periodic entitlement reviews and audit support related to PCI and SOC2 audits across the organization Conduct vulnerability assessments on Digital River’s software, architecture and vendors as needed Perform various manual tasks related to the provisioning and de-provisioning of user accounts Performs system maintenance on all security tools and identifies areas of improvement 30% -- Technical Support Consult and collaborate with the business as a subject matter expert on security and IAM Assist with PCI and SOC2 related security audits as needed Participate and oversee the management of a ticket que and fulfilling support tickets within defined SLAs Qualifications What You'll Need to Succeed:  Required:  2+ years of experience in a team lead or people management position 5+ years of experience in Information Security and/or Identity & Access Management design and engineering Experience managing Identity and Access Management in AWS Experience with AWS IAM Identity Center, Microsoft Azure, Veza, OKTA, IdentityIQ, secrets management, or other equivalent IAM technologies Experience with automating manual tasks related to IAM systems and tools Coding / scripting skills – Ability to add, update or troubleshoot code to resolve issues, create efficiencies or integrate systems is a plus Experience working with systems (UNIX/Linux/Windows) and directories (LDAP, etc.) Experience with IAM Technologies and Processes (Federated Authentication, Web Single Sign On, SAML/OAuth, OpenID Connect, Web Access Management (WAM), Identity Governance and Administration (IGA), Multi-Factor Authentication (MFA), Privileged Access Management (PxM/PAM), etc. Solid understanding of security principles, tools, and processes Problem solving and troubleshooting skills, and ability to multitask on competing priorities Exceptional communication and interpersonal skills with the ability to influence and collaborate with diverse stakeholders Strong project management and organizational skills, with the ability to deliver high-quality results within budget and on schedule Preferred:  Industry standard certification such as CISSP, CISA, or CISM Bachelor’s degree in Computer Science/Security Engineering/Related field  Additional Information All your information will be kept confidential according to EEO guidelines. Why Digital River:   Digital River provides numerous benefits to all our employees, ensuring an inclusive and supportive work environment that fosters continuous growth and up-skilling. These benefits include: Digital River prioritizes a "Digital First" approach, where virtual work arrangements are the primary experience for most of our employees. We offer flexible location options for the majority of roles we are recruiting for, allowing you to work from any of the locales where we currently have entities: USA – Ireland – UK – Germany – Taiwan – Japan – China   On top of our digital-first approach, we offer Flexible Time Off (FTO) to our US based employees and a very generous paid time off to those outside of the US. We believe in empowering our employees to drive their own professional development. Every employee is provided with the chance to collaborate with their leader and design Individual Development Plans (IDPs), enabling personalized growth opportunities and up-skilling that are championed. We support your journey to acquire new skills and knowledge to excel in your role and beyond. Digital River offers exceptional benefits regardless of your location, including medical coverage, retirement benefits, and paid leave for new parents. Digital River, with the partnerships with some of our clients, offers generous discounts on everything from trips, to a cup of coffee. Our commitment to your well-being extends beyond measurable monetary value, as we focus on providing a meaningful employee experience and a flexible working schedule. At Digital River, we fully embrace and support a diverse workforce. As an Equal Opportunity Employer, we strive to create a work environment free from bullying, harassment, and discrimination. Our employment decisions are based on business needs, job requirements, and candidate skills. We do not discriminate based on gender, race, ethnicity, national origin, sexual orientation, age, disability, veteran status, family status, or any other legally protected status in the locations where we operate. Importantly, Digital River is dedicated to providing reasonable accommodations during our hiring and onboarding process. Your Talent Acquisitions Partner will be there to assist you further in this regard. We believe in your continuous growth and development, and we are committed to supporting your journey.   Be (R)evolutionary, Be Powerful, Be Driven, Exceptional, Together, Be YOUnique