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Job Summary Zurich Life Assurance is looking for an Actuarial Operations Analyst to work as part of the Service Delivery Support Team within Actuarial Operations. In this role you will report to the Actuarial Operations Team Lead. The SDS team provides help to Operational teams by way of completing policy calculations, providing product knowledge where necessary and monitoring of Life400 for known issues. The successful candidate will have suitable mathematical ability – however, there is no requirement to complete the actuarial exams as part of this role. Your Role The responsibilities of the successful candidate will include but not necessarily limited to the below: Your Skills and Experience Your skills and qualifications will include: TECHNICAL COMPETENCIES• A relevant degree or postgraduate qualification in a course with reasonably strong mathematical content or industry related content• Good knowledge of both current and historic products, particularly the detailed operation of products on Life400• Detailed knowledge of current operational practices• Excellent knowledge of Life400• Strong numeracy and analytical skills, problem solving and ‘thinking outside the box’ abilities• Good working knowledge of Excel NON TECHNICAL COMPETENCIES• Excellent accuracy and attention to detail• Excellent interpersonal skills• Be well organised and capable of working to tight deadlines• Ability to communicate effectively both verbally and in writing• Highly motivated quick learner, with a commitment to developing a culture of curiosity and accountability• Be enthusiastic and keen to providing top quality service with the aim to improving the end-to-end experience of dealing with Zurich for customers and brokers
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