Assistant Restaurant Manager

O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a 'Great Place to Work' in December 2023 - 2024 and Green Hospitality Certified. The Killarney Plaza Hotel and Spa are currently recruiting for an Assistant Restaurant Manager, reporting to the Restaurant Manager. You will manage the day to day duties along side the restaurant team always ensuring the highest levels of customer service are achieved. What you'll do: You will support the Restaurant Manager in the day to day operations of the restaurant in the Hotel. Increase the Food & Beverage sales while ensuring the highest standards of quality and service are achieved. Assist the Restaurant Manager with weekly rosters. Lead the team in the absence of the Restaurant Manager and assist in the management and development of the team. Ensure all service standards are consistent and maintained to the highest level at all times. Resolve guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times. Work closely with the Kitchen and the Head Chef to ensure timing, quality and safety is always adhered to. Support and deliver training to team members and actively develop the skills and knowledge of the department as a whole. About you: 2 - 3 years experience in a supervisory role in a similar fast paced environment. Strong communication skills with the ability to work under pressure. Highly customer focused. Great attention to detail. Fluent English is essential. Why O'Donoghue Ring Collection? When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first-in-class results. Here are some ways we support and invest in our team: Awarded a Great Place to Work 2023 - 2024 Competitive salaries Discounts on Hotel Stays, and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens. Free Coffee on Duty, provided for in our newly refurbed canteens. Discounts for Take-Away, further discounts for takeaway teas and coffees for staff members. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to our leisure centre, family discounts to membership in our range of Leisure Centres. Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and treatments in our award-winning winning Spa. Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development across different departments. Flexible working hours, a choice of flexible hours in social environments. Events, social Calendar of team events such as employee appreciation week, beach cleaning and much more.   If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities and experiences.