Concierge - 2 Grand Parade

The Role / LocationThe successful applicant will be joining an established team within the property management team based at 2 Grand Parade. The candidate must be proactive and capable of working on their own initiative, as well as providing administrative support to the team. The candidate will demonstrate an understanding of service standards and key deliverables. They will proactively support and deliver an excellent service to the occupiers and site team. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essential with management of various stakeholders at the building the fulcrum of this role.This role is public facing where you will act as one of the primary points of contact providing concierge services for the property covering the evening shift from 2pm-10pm.Key ResponsibilitiesHave a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of projects.Check in arriving visitors, providing access using security and access control system.Acting as a first point of contact for tenants and visitors. Representing the tenants and Savills in a friendly, courteous, and professional mannerOperating the main reception phone system and inbox, including responding to all queries in a timely mannerMaintaining daily administrative operations to enhance and support a cohesive and efficient office environment.Organising meetings when requestedScheduling and communicating key dates and events onsite, liaising with the central management team to implement sustainable standards.Ensuring reception operations run smoothly with consideration to GDPR guidelines.Skills, Knowledge and ExperiencePrevious experience in a customer facing roleAbility to prioritise with good problem solving and decision-making skillsStrong communication and interpersonal skillsMust have excellent IT skills and software experienceExperience in working on multiple projects simultaneouslyHave strong self-management, organisation and administration skillsHigh attention to detailStrong team working skillsPrevious experience in a concierge role or the hospitality industry would be desirable.Ensure Continuous Improvement Process is an integral part of service delivery. Savills Ireland is an equal opportunity employer.Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone’s talents and abilities and where diversity is positively promoted.