Customer Service Administrator

  • Galway
  • Collins Mcnicholas

Customer Service Administrator - Permanent - Onsite - GalwayResponsibilities:Manage sales customer contacts/appointments efficiently and liaise with customer as appropriateDealing with customer requirements for sales in an efficient and courteous manner both by phone and service receptionAdapt at all times a positive approach which will encourage exceptional levels of customer careAchieve consistently high standards across the dealership and identify new ways to increase performanceAssist with marketing and sales campaigns as requiredTo deliver a high level of customer satisfaction and retention Requirements:A passion for excellence in customer service.Minimum of 2-3 years' experience in a customer service based role.An enthusiastic, positive, results orientated approach which demonstrates exceptional levels of customer care.Experience in managing customer accounts.Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills.Strong Computer Skills including MS OfficeApplications from recent graduates welcomed