Customer Service Agent-Clonmel

  • Tipperary
  • Hays Specialist Recruitment
Your new company Welcome to your new company, a dynamic multinational IT corporation, renowned for its innovation and exceptional employer reputation. Here you will embark on a new career journey, complete with fully paid, comprehensive, in-person training, as they aim to redefine the standards of superior customer service. They take pride in their strong presence in Ireland and are thrilled to unveil exciting openings for dedicated customer service advisors to join their rapidly expanding team in Clonmel. Your new role As a Customer Service Agent, you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Fully paid training (office based) will be provided with continued support throughout your career. You do not need previous experience, but it will be an advantage. This position is a full-time office based in Clonmel. 42.5 hours per week, working 1 every 3 weekends. What you'll need to succeed In order to succeed in this role, you will speak fluent English and have excellent communication skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target-driven environment, has a passion for customer service and who would like to progress in their career. What you'll get in return The rate for this role is €12.70 p/h.This position will give you a rewarding opportunity in a dynamic and challenging industry, while also gaining hands-on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression. Free parking, an on-site canteen, the EAP programme and being part of a fun & friendly culture are some of the many other benefits of working within this organisation. Skills: Customer Service Communication Attention to detail