Warranty Administrator - Audi Wexford

Audi Wexford is now recruiting for a warranty administrator. If you know you have the ability to work in a fast-paced, ever-changing industry, then maybe this is the career for you. Please apply with your CV and cover letter. Warranty Administrator Role Purpose: To maintain warranty paperwork and adhere to brand warranty standards. Process all claims on the appropriate systems. Update the warranty register; note all claims submitted and credit received. Apply for goodwill/prior approval authority codes when necessary. Monitor all claims, correct them, and liaise with manufacturers if necessary. Notify the Parts Department of returnable parts. Discuss all rejected claims with our service manager. Discuss any shortfalls or overpayments with our service manager. Carry out documented self-auditing every quarter; discuss findings and remedial action to be taken with our service manager. In the event of a recall, contact all customers listed on the recall register. Follow up when necessary and update the register on completion. Compilation and preparation of monthly reports. Skills Required: A Clean clean driver's license; Attention to detail and ability to focus on the task. IT literacy is essential. Demonstrate motivation, teamwork, and strong interpersonal skills. Good oral and written communication skills Impeccable appearance and well presented to work in a franchise environment. Excellent organisational skills. Able to record accurately all relevant details. An ability to absorb and understand technical data and explain it to our customers as required. If you have an interest in the motor industry and you think this is the position for you, please send us your CV today.