Guest Service Ambassador – Reception - Dublin, Ireland

Advert Text Job PurposeTo manage the delivery of a specific FM function to meet agreed customer businessrequirements and to provide support to the Facilities Manager. Main Duties and Responsibilities ● Welcome clients and visitors to the office in a professional and courteousmanner. ● Signing in guests and preparing visitor passes for all external guests / clients ● Directing them to their party or arranging for their party to collect them. ● Manage all incoming calls in a professional and courteous manner andassigning them correctly. ● Ensuring that the reception area is maintained in a clean and tidy condition atall times. ● Ensuring that all details in the visitor’s record system are completed prior tothe visitors being issued with temporary access cards / key. ● Direct couriers and other postal deliveries to the correct area. ● Miscellaneous orders such as Taxi’s, Flowers, milk, etc. ● Log facilities work requests. ● Assist staff with travel arrangements. ● Completion of the Corporate and Local directory for use within the office;ensuring all details are issued to all staff ● Helpdesk - Acting as the point of contact for Facilities Work Requests (ifnecessary). ● General Administration e.g. stationary orders etc. ● Working closely with the facilities team. ● To deliver agreed levels of Customer Service Qualifications and Experience ● 2 years’ experience in similar role. ● Strong Customer Focus. ● Minimum leaving cert qualificationWorking PatternMonday - Friday, 9 am - 6 pm.Ref. 13014