Hotel Restaurant Supervisor

  • South Dublin
  • Talbot Hotel Stillorgan

Talbot Hotel Stillorgan, part of Talbot Collection, are recruiting for an organised and passionate restaurant supervisor to join our team. This is full-time position, and the successful candidate must be available to work 5/7 days per week. Overall Job Purpose Reporting to the Deputy General Manager, you will assist in the smooth and efficient running of the breakfast and lunch service, to ensure profitable operation whilst complying with Company Standards and ensuring complete guest satisfaction at all times.  To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times. The Talbot Collection are one of the  Best Places to Work in Hospitality 2024  as awarded by the Great Place to Work. Come experience it for yourself and join our team.  Main Duties To ensure the smooth management of the breakfast and lunch service in conjunction with the Duty Manager and the supervisory team Dealing with situations and customer queries as they arise and to deal with customer complaints in an efficient and professional manner and to notify Management of these. Check and ensure adequate food & beverage stock levels on a regular basis Ensure all orders are taken accurately and serviced efficiently. To ensure all staff have sufficient knowledge of menus, beverages and service standards and to identify any training needs in relation to these areas, conducting training with staff when required To ensure a high standard of hygiene and cleanliness in all areas of the Restaurant and other related areas To ensure the correct set up in the Restaurant prior to service and to ensure the right atmosphere is created Supervise, control and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures To ensure a high standard of service and attention to detail within the hotel/your department To maximise staff productivity and encourage staff motivation by helping to create a positive working environment. What do we offer? One of the  Best Places to Work in Hospitality 2024  as awarded by the Great Place Work Join a company and culture that put their team first Training and Development Opportunities - we invest in our people Being part of a progressive & growing company. Contributory company pension scheme. (12 month service requirement); Company Life Insurance Scheme Free parking Complimentary Talbot Fit Membership Staff meals Friends and Family Rates Talbot Collection Stillorgan is an equal opportunities employer