Digital Trading Merchandise Manager

Woodie's is the market-leading DIY, Home& Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women! We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion. This role is an exciting opportunity to drive and shape the Woodies omni-channel experience in order to grow revenue and drive best in class customer experience. Our Digital department are looking for an experienced Digital Trading Merchandise Manager to drive digital revenue and customer experience across all our categories. This role will play a key part in maintaining a great online customer experience balancing brand and commerce across all categories on Woodies.ie. We are looking for someone who can bring a strong commercial outlook as well as new ideas on how to innovate to be the best in class omni-channel DIY retailer. Key ownership areas include: Digital category strategy development, trade reporting, merchandising, site optimisation, Strong customer experience onsite and omni-channel is the key ambition of this role. The ideal candidate: * 3+ years e-commerce experience * Experience managing and developing a team * Strong knowledge of latest online technologies, industry and competitive landscape * Deep knowledge of online merchandising and CVR optimisation techniques * Excellent analytical skills * Strong communication and interpersonal skills, and ability to work with cross-functional teams * Ability to take initiative with a positive, “problem-solving” attitude * Ability to multitask and ensure flawless execution with excellent attention to detail * Commercially focused * Flexible and resilient attitude Key Responsibilities: * Drive revenue targets for Woodies.ie, input and drive the overall digital commercial site calendar to drive trade * Collaborate with the commercial buying team on maximizing commercial opportunities on site through promoting key product and maximizing seasonality of the woodies trading calendar * Responsible for increasing conversion onsite by leading a strategy for improved on-site search and navigation and product information architecture * Create insights on customer on-site behavior and buying journeys and share findings and recommendations with stakeholders that will increase revenue specially ahead of key trading campaigns/events * Monitor closely the online stock availability, working with buying and operations to ensure depth and width of range is optimal to achieve sales targets and is profitable for online operations * Inputs into the wider site development BAU sprints recommending changes and functionality that will improve overall CVR and CX including a holistic approach for both online and offline customer experience to support our overall business growth. * Research and stay aware of digital trends and in turn making recommendations to the business around onsite experience, digital technology in order to improve site experience and drive revenue and profitability. * Optimize and maximize new revenue channels such as dropship and market place in order to grow market share for the woodies business. * Optimises existing digital tools to optimise performance: search, sorting rules, cross- and upsell, reviews and working with marketing to drive relevant content. * Inputs on the priorities for eCommerce revenue with marketing, in order to maximise traffic and ROAS whilst ensuring they key categories are getting enough traffic and visibility across channels * Key contributor and lead in site-wide projects which require commercial decision making, balancing UX and business requirements. Working collaboratively with the digital product and IT teams to deliver this. Our benefits include: * Annual Bonus * Company Pension * Company-funded healthcare * Hybrid working * Colleague Discount * Wellness Initiatives * Educational Assistance * Paid Parental & Maternity leave * Sick-pay * Flexi-Wage - Choose how to budget your own pay! We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.