Associate Director, RR COE Technical Lead

Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb IrelandBristol Myers Squibb is a leading global biopharma company focused on discovering, developing and delivering innovative medicines for patients with serious diseases in areas including oncology, haematology, immunology, cardiovascular and neuroscience. Our employees work every day to transform patients’ lives through science.Bristol Myers Squibb has been in operation in Ireland since 1964, employing over 650 people across a range of activities and business units. Many of the global business services, including the European Treasury Centre, Market Supply Operations and Commercial Operations have a presence in Ireland. Ireland is also home to External manufacturing’s global headquarters, the business unit responsible for the management of manufacturing contract operations (CMO’s) and ensuring reliable supply of product to patients across the Bristol Myers Squibb global network.Located in Dublin, Cruiserath Biologics Campus, a one billion Multi-Product Cell Culture Biologics Manufacturing facility plays a central role in the Global Product Development and Supply (GPS) network as the company’s first European biologics manufacturing facility. This state of the art facility will produce multiple therapies for the company’s growing biologics portfolio. Global Biologics Laboratory (GBL) responsible for the release testing of Biologics Drug product for the network, is also based on the Cruiserath Biologics Campus.The RoleThe Global SC Planning Excellence organisation is seeking to recruit a Associate Director, RR COE Technical Lead for its operation based in Dublin. The person will be accountable for the successful deployment, business adoption and continuous improvement of planning capabilities in Rapid Response. This includes:Business Technical Lead with in-depth knowledge of system designBusiness Technical Lead with in-depth knowledge of all planning capabilities deployed, including use cases and best practicesForges a seamless relationship with IT and planning teams to drive best in class planning capabilitiesOwns the RR CoE Issue/Remediation process with a focus on providing best-in-class service to our customersResponsible for overseeing and approving all configuration changes and cutover activities going into production environmentOwns the design and successful implementation of RR CoE initiated regression testing and planner completed user acceptance testing (UAT) with a focus on accuracy/efficiencyActs as the Technical Lead for all Company project/workstreams impacting Rapid Response, providing technical guidance, support, or acting as the RR CoE lead when required.Key Duties and Responsibilities:As the Business Technical Lead, he/she is accountable to have an in depth understanding of the system landscape including all inbound/outbound interfaces, data transformation and planning activities/capabilities. Knowledge needed to lead a world class system issue/remediation workstream and implement change effectively, with best-in-class accuracy/efficiency.Represents the RR CoE as the business technical lead on company projects/workstreams. Owns or has direct oversight on all technical business requirements handed off to IT for configuration changes initiated by the RR CoE or extended stakeholder projects.Forges a seamless relationship with planning SME’s, ensuring planning needs are fully understood and planning capabilities are fully supported. Aligns on all proof-of-concept testing, UAT testing, push to prod activities, project cutover activities and training, ensuring no lost time in production environment. Forges a seamless relationship with IT, ensuring business needs are being represented and communicated accurately at all times. Leads or has direct business oversight over system improvements workstreams. This includes the overall workplan including design discussions/tradeoffs, proof of concept testing, sprint testing, regression testing, UAT, training, cutover and hyper care, as needed.Responsible for partnering with IT and Planning SME’s to design a world class SIT/UAT process focused on improving efficiency/accuracy on all changes to the planning system, including incorporating the roll out of new out-of-box capabilities with minimal effort.Partners with IT and Kinaxis CoE to resolve high priority planning needs with out-of-box solutions.Owns the Advanced Planning Toolbox, a formal document highlighting all advanced planning capabilities currently deployed, including control mechanisms, behaviors and demonstrated use case examples to be highlighted during planner community of practice presentations.Owns the annual update on all technical training documents including offline Single Point Lessons, in-system task flows, workbook help, worksheet helpOwns the annual update on all business relevant system generating alerts.Represents the Rapid Response Center of Excellence in multiple meetings / workstreamsQualifications, Knowledge and Skills Required:Undergraduate degree in supply chain, life science, business administration and/or engineering or equivalent requiredMinimum 10+ years managing supply planning operations for a reputed global BioPharma or Consumer Product company utilizing world class planning and execution processes and supported by ERP and Advanced Planning Systems (experience with SAP suites and Kinaxis Rapid Response software)Experience in implementing world class, global supply chain planning processes and tools management through deployment of global advanced planning and scheduling systems as well as performance managementExperience in working in a fast paced, reputed, global pharmaceutical/Biotechnology or Consumer company organized in a matrix structureStrong Project Management capability skillsDemonstrated Operational Excellence and Continuous Improvement skill set and delivery.Preferred:Good understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirementsThorough understanding of and experience with some aspect of technical operations; interest and demonstrated ability to learn across several disciplines (manufacturing, quality, supply chain, technical development, regulatory, patient experience, finance, operations, etc.)Personal Competencies Desired/Required:Demonstrated experience in developing, aligning, socializing, monitoring, adapting, and delivering on complex deliverables in dynamic, rapidly changing environments.Interprets business challenges and recommends best practices-based solutionsExcellent verbal, written and interpersonal communication skills at all levels of the organization; excellent presentation skills, both material creation and deliveryAdditional professional and personal requirements include: Executing for Results: Maintains high standards of performance for himself/herself and follows through on commitments. Demonstrates integrity, conveys a sense of urgency and drives issues to closure. Leading / Supporting Cross Functional Teams: Ability to lead strong, diverse teams of people with multiple perspectives and talents.Building Relationships: Establishes credibility and earns respect with a diverse set of cross functional stakeholders. Is highly articulate and makes arguments in a clear and compelling manner. Can achieve win-win outcomes in difficult situations.Why you should applyYou will help patients in their fight against serious diseases You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees. You’ll get a competitive salary and a great benefits package including, but not only, an annual bonus, pension contribution, family health insurance, 27 days annual leave, access to BMS Cruiserath on-site gym and life assurance.BMSBL