Credit Controller

  • Dublin
  • Orona Ireland
Orona MidWestern Lifts ( www.orona-mwl.ie ) is part of Orona Group ( www.orona-group.com ), a leading company in the lift sector worldwide. We provide mobility solutions such as lifts, escalators, and moving ramps and walkways. We are looking for a Credit Controller to join our Dublin Office team. The ideal candidate will have Credit Control experience and be used to working in a business office environment. In this role you will be responsible for: Ensuring that the company income stream is maintained by the timely collection of monies due. Following the Company's credit control procedure when securing payment of debt, reporting and communicating debt issues to management as required. Understanding the nature of the customer queries and taking action to resolve the matter with a view to securing payment. Liaising with the relevant manager to determine an appropriate course of action when resolving a dispute. Issuing relevant paperwork to the customer to pursue recompense through the courts where necessary. Contacting via telephone every current debt customer on the aged debtors report on a regular basis to ascertain when payment is to be made and reasons for delayed / non-payment. Reviewing existing customer credit limits reporting to management any changes in credit status that may require them to reconsider payment terms. Negotiating payment plans Issuing statements to all accounts on a monthly basis What you will get in return: We strive to be a great place to work We offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals We offer a competitive salary and benefits Hybrid Working Arrangement Previous experience in a business office environment and in Credit Control will be a plus. Excel knowledge Experience in SAP will be a plus Excellent customer service Great communication skills Right to work in Ireland