Store Supervisor - Part-Time

LONDIS Clarinbridge, Main Street, Clarinbridge, Co Galway require an Experienced Part-Time Store Supervisor to join their fantastic team on a Permanent basis. Minimum of 1 years experience in a similar position required. Candidate must be available to work mid-weekOBJECTIVETo deliver industry leading customer satisfaction through passionate people, who aim to exceed customer’s expectations, in a safe and sustainable environment. Our values are centred around people and respect.SUPERVISORYSupervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate levelEnsure high quality and consistent customer service is provided at all timesTo delegate and communicate effectively with the retail sales teamTo supervise the effective induction and training of employeesAssist the store manager in the effective management of retail sales team performanceCUSTOMER CARETo ensure customers receive high quality and consistent service at all timesTo deal with and rectify customer complaints in an effective and pleasant mannerTo pro-actively take necessary action in store improvements following customer complaintsOPERATIONSEnsure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelinesEnsure housekeeping in the store is maintained at the highest levelCo-ordinate in-store sales and loyalty promotionsTo communicate with retail sales team regarding in store sales and promotionsTo ensure the appropriate payment policy is adhered toTo ensure correct POS is updated as neededTo react to local market trends and competition in an appropriate mannerSTOCK MANAGEMENTOrdering of stock and understanding of stock and order cardTo assist the manager in preparations for stock take and supervise where appropriateTo assist the manager in minimising stock loss through wastage, damages and pilferageEnsure food management and waste systems are adhered to by retail sales teamCheck stock to ensure adequate stock is available for customer’s needsEnsure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stockLEGISLATION & SECURITYTo ensure secure opening and closing procedures with the store managerTo assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer LegislationTo ensure potential hazards in the store are identified and reduced or where possible removed/eliminatedWork with Store Manager to ensure Health & Safety checks are conducted and actioned accordinglyGENERALTo know and understand company policies and procedures and ensure they are implemented effectively by retail sales teamTo achieve targets as agreed with store managerEscalate issues to store manager as appropriateTo communicate with the store manager on an on-going basisTo undertake other additional duties as may be assigned by the store managerMinimum of 1 years experience in Retail ManagementExcellent interpersonal and communication skillsNumerical abilitiesThe ability to work as part of a teamThe ability to use initiativeSound judgement with the ability to make decisionsSelf-motivatedExcellent attention to detailKnowledge of Food Hygiene is fundamental