HR Systems & Engagement Analyst

We have an exciting opportunity for a candidate who is experienced and passionate about all things systems and data relating to HR, Talent, Recruitment and Engagement to join our team. In this role you will leverage your natural interest and understanding of HRIS and data analysis to optimise our processes and systems. The role involves operational support, continuous improvement of the platforms, and working collaboratively with vendors to enhance system functionality. You will use your interpersonal and relationship building skills to translate user demands into actionable solutions and provide support to users. This role offers an exciting opportunity to significantly influence a newly implemented system SAP Success Factors requiring elevated support, ensuring its success and efficiency, whilst contributing meaningful analysis to our ambitious People Strategy. As this role is part of a Global HR Team, there will be opportunities to contribute and support other broad strategic talent management activities and initiatives, in addition to the core HR Systems focus. Key Responsibilities: Serve as a subject matter expert on our HR systems, to provide guidance and information to businesses on system capabilities for: HRIS, including Self Service, Talent & Performance Management, Onboarding and Learning modules Time and Attendance System Engagement Platform Recruitment Platform Other digital systems that store, generate and process HR data Collaborate with HR/HR System stakeholders to interpret business needs into system functionalities. Design and conduct training sessions on HR systems. Maintain and update system documentation. Assess the impact of updates on the broader HRIS infrastructure Engage with Group IT and HR Programme Director along with the system vendors in Release Management. Act as a point of escalation for system related queries including troubleshooting issues and liaising with the system provider for support. Drive user adoption and continuous improvement. Lead on integrating newly acquired businesses into HR Systems and develop a comprehensive onboarding programme to ensure a consistent and effective approach. HR Information System Maintain the HRIS, including updating employee records and communicating with the organisation about upcoming changes. Work with the system administrators to ensure the HRIS is kept up to date and data accuracy is maintained. Monitor and support new projects and module implementation including country rollouts with requirements gathering exercises. Carry out global administration and maintenance activities within the SuccessFactors system across all modules, working with internal colleagues and 3 rd party vendors as required. Engagement Support a purposeful approach to employee engagement through the set up, administration and reporting on the annual engagement survey cycle and other group wide colleague pulse surveys. Supporting businesses in the use of dashboards and reporting Providing guidance to Managers and Colleagues on the relevant HRIS tools and modules to improve the Employee Experience Provide SME insights and support to guide the wider Employee Experience agenda. Engage with stakeholders and third-party suppliers on any engagement systems related topics Recruitment Support the implementation of a cloud-based applicant tracking system that facilitates and manages the hiring process. Utilise data analytics to understand how we hire across a global organisation Focus on quantitative and qualitative data analytics to find insights and meaningful business outcomes The ideal candidate: HR qualified or comparable level of experience in the field of HR A natural interest and aptitude for information systems and applications A curious mindset that enjoys process and systems management Ability to communicate data findings to the business - "Tell the story", from the insights through dashboards, visualizations and presentations. Previous experience using SAP SuccessFactors and Time and Attendance systems will be a benefit in getting up to speed quickly with the systems, however previous similar system experience will also be advantageous Excellent writing and communication skills Works well with a team Can work under ambiguity and pressure. Collaborates effectively in a virtual team setup.